---
title: "IDT/ECU Case Management"
ocid: "ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2025-03-31"
---

# IDT/ECU Case Management

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5

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## Summary

The Financial Conduct Authority (FCA) has completed the procurement process for the "IDT/ECU Case Management" tool, classified under the IT software package industry category (CPV code 48517000). This procurement involves a correspondence case management solution for the Information Disclosure Team and Executive Casework Unit. The contract, awarded to Fivium Limited, is valued at £204,038.4 and will be active from 1st April 2025 to 31st March 2028. The procurement method used was selective, specifically a call-off from a framework agreement. The award notice was published on 31st March 2025 following the awarding on 24th February 2025, with the tender period ending on 13th December 2024. The contract delivery will be based in London, United Kingdom.

This tender presents significant business growth opportunities for companies specialising in IT software solutions, particularly those with experience in case management systems. Although the suitability criteria exclude SMEs and VCSEs, larger firms with robust frameworks and regulatory compliance expertise will find this contract beneficial. Businesses that can develop and manage efficient case management tools, able to meet statutory requirements and collaborate seamlessly with partners, will be well-suited to fulfil the FCA's needs. This opportunity allows for the establishment of a strong partnership with a reputable authority and potential expansion within the public sector procurement landscape.

## Notice

Correspondence Case Management tool for Information Disclosure Team / Executive Casework Unit. The FCA collate, review, and send out the information requested, having liaised with partners across the whole of the FCA, and advised on any applicable exemptions. The requests IDT manage fall under legislation and are regulatory requirements, with the Information Commissioners Office (ICO) able to take action where we fail to provide service in line with statutory requirements. The IDT sends the response out to the member of the public.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b506dbe7-168d-4383-b9f9-6e7ea1b48b9e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2025 |
| Submission deadline | 13 Dec 2024 |
| Future notice date | Not specified |
| Award date | 24 Feb 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £204,038 |
| Lots value | Not specified |
| Awards value | £204,038 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FIVIUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 31 Mar 2025 at 09:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b506dbe7-168d-4383-b9f9-6e7ea1b48b9e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b506dbe7-168d-4383-b9f9-6e7ea1b48b9e
  31st March 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3267fb7a-c8f8-448b-897b-4913768082e5.json.