---
title: "Telephony Modernisation"
ocid: "ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EU SUPPLY LIMITED"
published: "2023-06-01"
---

# Telephony Modernisation

Buyer: EU SUPPLY LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2)  
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## Summary

The East Riding of Yorkshire Council is inviting tenders for the "Telephony Modernisation" project. The council seeks to establish a framework agreement with a partner to provide a new telephony and contact centre solution. The procurement falls under the services category with a contract value of £4,000,000. The tender deadline is September 14, 2023, with the contract period starting on December 1, 2023, and ending on November 30, 2027.

This opportunity is suitable for businesses offering telecommunications equipment, IT services, office machinery, and software solutions. Small and medium-sized enterprises (SMEs) are encouraged to participate in this open procurement process. Interested businesses should focus on delivering modern, scalable, and integrated solutions to meet the council's requirements. The procurement method for this project is an open procedure.

## Notice

East Riding of Yorkshire Council (ERYC) is seeking to create a framework agreement with a Partner ("the Supplier") with the appropriate product range, experience and competitive pricing to supply the authority a new modern, flexible, scalable and integrated telephony and contact centre solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/47738707-6e75-46e9-ae4b-d81a07eeec57 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Other - Open |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jun 2023 |
| Submission deadline | 14 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2023 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EU SUPPLY LIMITED |
| Additional buyers | EAST RIDING OF YORKSHIRE COUNCIL |
| Locality | BEVERLEY |
| Post town | Hull |
| Postcode | HU17 9BA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | St Mary's |
| Westminster constituency | Beverley and Holderness |
| Delivery location | TLE Yorkshire and The Humber |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30100000 - Office machinery, equipment and supplies except computers, printers and furniture
- 32500000 - Telecommunications equipment and supplies
- 48000000 - Software package and information systems
- 64000000 - Postal and telecommunications services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Jun 2023 at 10:19 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/47738707-6e75-46e9-ae4b-d81a07eeec57
- 6 Apr 2023 at 18:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/47738707-6e75-46e9-ae4b-d81a07eeec57

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/47738707-6e75-46e9-ae4b-d81a07eeec57
  1st June 2023 - Opportunity notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=67046&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103298
  User / Company

## Notice URLs

- https://www.eastriding.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-326dac7f-d3af-491b-8c21-3965e927a9c2.json.