---
title: "Digital Outcome & Specialists - Service Delivery"
ocid: "ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)"
published: "2023-04-14"
---

# Digital Outcome & Specialists - Service Delivery

Buyer: DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)  
Current stage: Award  
OCID: ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73.json)

## Summary

The Department of Health and Social Care (T&T) has awarded a procurement contract for "Digital Outcome & Specialists - Service Delivery". The contract falls under the business services category and has a value of £1,456,000. The procurement method used was selective, and it involved calling-off from a dynamic purchasing system. The tender period ended on January 31, 2021, and the contract period was from February 1, 2021, to March 31, 2021.

This procurement opportunity, initiated by the Department of Health and Social Care, presents a contract worth £1,456,000 for service delivery capability within the UK. Businesses in the fields of law, marketing, consulting, recruitment, printing, and security would find this tender relevant. The procurement process has already concluded, with the contract awarded to Hippo Digital Ltd. who will work alongside the Department's in-house teams and other suppliers to deliver user-focused services.

## Notice

Provision of service delivery capability, to work alongside our in-house teams and other suppliers, to take user-focused services from vision to delivery by engaging with the users, teams and stakeholders across T&T and wider

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4c96b4f9-7f6e-4d91-a805-e4ce43ebf1b1 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Apr 2023 |
| Submission deadline | 31 Jan 2021 |
| Future notice date | Not specified |
| Award date | 28 Mar 2021 |
| Contract period | 1 Feb 2021 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,456,000 |
| Lots value | Not specified |
| Awards value | £1,456,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T) |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIPPO DIGITAL |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security

## Release History

- 14 Apr 2023 at 08:08 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4c96b4f9-7f6e-4d91-a805-e4ce43ebf1b1
- 4 Jun 2021 at 09:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2bfe7bdc-f9ce-41a2-82d6-42d01cb1738a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4c96b4f9-7f6e-4d91-a805-e4ce43ebf1b1
  14th April 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/2bfe7bdc-f9ce-41a2-82d6-42d01cb1738a
  4th June 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000km89/z2TS5agGrI0hyQX4U5WFWKQfpojjDyRn29EupCSYmVY
  Hippo_Digital_CX_Service_Delivery_Call-off-contract FULLY SIGNED_Redacted
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/72196482-41d5-48b9-9c84-5730f45f78d3
  Hippo_Digital_CX_Service_Delivery_Call-off-contract FULLY SIGNED_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-329221f9-aa21-4f78-a812-8233172d5e73.json.