--- title: "IT SUPPORT & MAINTENANCE PROVIDER" ocid: "ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79.json" source: "Contracts Finder" current_stage: "Tender" buyer: "WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING" published: "2024-05-24" --- # IT SUPPORT & MAINTENANCE PROVIDER Buyer: WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING Current stage: Tender OCID: ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79.json) ## Summary The West Midlands Growth Company is looking to establish a contract for IT Support & Maintenance services, with an initial term from 5th August 2024 to 31st March 2025, extendable for up to two years. The procurement is in the Tender stage, with a submission deadline of 24th June 2024. The location for service delivery is at The Colmore Building in central Birmingham. The industry category is Computer support and consultancy services, with a focus on hardware and software support. This tender opportunity for IT Support & Maintenance services by the West Midlands Growth Company presents a chance for technology companies specialising in computer support services and hardware consultancy to compete. Small and medium-sized enterprises (SMEs) are suitable for this tender. The contract period allows for stability and potential growth in business opportunities for the successful bidder. ## Notice The West Midlands Growth Company is seeking to establish an agreement with a single supplier to provide IT Support and Maintenance for our both our systems and end users. The West Midlands Growth Company is currently situated on the 11th floor of The Colmore Building in central Birmingham. Currently, the entire workforce operates on a hybrid working model which is expected to be in place for the foreseeable future. There are a considerable number of services hosted in the Microsoft Business platform; these consist of SharePoint and Office 365. The file sharing uses the SharePoint platform, the historic document management system and finance applications can be accessed via a remote desktop connection to a virtual server, which will need to remain in place throughout the term of this contract. The initial term of this agreement will be from 5th August 2024 until 31st March 2025 with the option to extend for a further two years, reviewed on an annual basis, subject to future funding and ongoing requirements. If the break clause is to be executed, there will be a minimum notification period of three months provided. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6ea8907c-413a-443d-bd49-863fcebcd7a6 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 May 2024 | | Submission deadline | 24 Jun 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 5 Aug 2024 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WEST MIDLANDS GROWTH COMPANY LTD E-TENDERING | | Locality | WEST MIDLANDS | | Post town | Birmingham | | Postcode | B4 6AT | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 51 - Installation services (except software) - 72 - IT services: consulting, software development, Internet and support ### Codes - 30211200 - Mainframe hardware - 30212000 - Minicomputer hardware - 30215000 - Microcomputer hardware - 51611100 - Hardware installation services - 72100000 - Hardware consultancy services - 72540000 - Computer upgrade services - 72600000 - Computer support and consultancy services - 72910000 - Computer back-up services ## Release History - 24 May 2024 at 16:32 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/6ea8907c-413a-443d-bd49-863fcebcd7a6 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/6ea8907c-413a-443d-bd49-863fcebcd7a6 24th May 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/wmgrowth/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-329a1276-00f0-412f-acab-113d1908be79.json.