--- title: "NHS App" ocid: "ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457.json" source: "Contracts Finder" current_stage: "Award" buyer: "NHS DIGITAL" published: "2025-02-10" --- # NHS App Buyer: NHS DIGITAL Current stage: Award OCID: ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457.json) ## Summary NHS Digital has completed a selective procurement process through a call-off from a framework agreement for the NHS App project. The contract, valued at £78.6 million, covers software maintenance and repair services across various locations including the United Kingdom, Europe, and other international regions. The procurement, which is classified under CPV code 72267000, began its contract period on 30th June 2022 and will continue until 29th June 2026. Key dates include the tender period's end on 24th September 2021 and the award date of 15th August 2022. The awarded supplier is IBM United Kingdom Limited. This tender presents significant opportunities for businesses involved in IT services, particularly those specialising in software maintenance, support, and integration. Companies that can provide seamless service delivery, particularly in aligning with the NHS's Mobile First agenda and enhancing core NHS transaction services and patient records management, will find this contract particularly appealing. Large-scale enterprises with capabilities to support national and local level integration and the development of secure, accessible digital healthcare services are well-suited to benefit from this project. ## Notice The NHS App was announced by the Secretary of State for Health at Expo 2017. It was launched in January 2019 and provides a simple and secure way for people to access a range of NHS services on their mobile device or computer. The NHS App is currently available for download in both the Apple and Google Play stores and is also available to access from a browser via a desktop or laptop computer. The NHS's Long-Term Plan objectives state that the NHS App will create a standard online way for people to access the NHS and that the app will work seamlessly with other services at national and local levels and, where appropriate, be integrated into patient pathways. The NHS App seeks to empower patients by giving them access to core NHS transaction services and visibility of their records. The initial term for the Call-Off Contract value is 48 months , Initial Value of PS52.4M with an option to extend for a further 12 months Update: Initial value of the call-off contract uplifted by PS26.2m ex-vat to support NHS App programme - project requirements to support to continue to run the Live Service and to adhere to the Mobile First agenda across the NHS. https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000KUH0/sWabqtUVjprAho4U1PyjqN0kAVJ58VoR9NczA7sTlSY ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dbb2cbed-fe71-4b81-8054-be3b2894677d | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Feb 2025 | | Submission deadline | 24 Sep 2021 | | Future notice date | Not specified | | Award date | 14 Aug 2022 | | Contract period | 29 Jun 2022 - 29 Jun 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £78,600,000 | | Lots value | Not specified | | Awards value | £117,900,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS DIGITAL | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS1 4AP | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Hunslet & Riverside | | Westminster constituency | Leeds South | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | IBM UNITED KINGDOM | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72267000 - Software maintenance and repair services ## Release History - 10 Feb 2025 at 12:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dbb2cbed-fe71-4b81-8054-be3b2894677d - 10 Feb 2025 at 12:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5679df1e-22d6-4a68-96ed-57ee3951e655 - 4 Feb 2025 at 11:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7b7e0cf1-0ba3-4bfc-87b8-c49b8f8a4215 - 3 Oct 2024 at 13:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/55a4a709-8496-4d35-afe0-e86ed9207959 - 3 Oct 2024 at 13:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a7962fa9-856c-416e-a4d9-b8c7310ace11 - 5 Dec 2022 at 18:05 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6e0a3cd-3f6b-4908-8691-af965a1b7ad6 - 21 Nov 2022 at 10:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bc6646cc-6e70-4dfc-b6ba-be469b5ae3e3 - 25 Aug 2022 at 13:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5f2f8599-a8a6-4892-987e-c318a3aed179 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/dbb2cbed-fe71-4b81-8054-be3b2894677d 10th February 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/5679df1e-22d6-4a68-96ed-57ee3951e655 10th February 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/7b7e0cf1-0ba3-4bfc-87b8-c49b8f8a4215 4th February 2025 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/55a4a709-8496-4d35-afe0-e86ed9207959 3rd October 2024 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/a7962fa9-856c-416e-a4d9-b8c7310ace11 3rd October 2024 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/a6e0a3cd-3f6b-4908-8691-af965a1b7ad6 5th December 2022 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/bc6646cc-6e70-4dfc-b6ba-be469b5ae3e3 21st November 2022 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/5f2f8599-a8a6-4892-987e-c318a3aed179 25th August 2022 - Awarded contract notice on Contracts Finder ## Notice URLs - https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/8d000000KUH0/sWabqtUVjprAho4U1PyjqN0kAVJ58VoR9NczA7sTlSY ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-32a195ea-2b77-4380-911d-94611af2c457.json.