---
title: "Mosaic Case Management and Finance System Service G-Cloud call off"
ocid: "ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF MERTON"
published: "2021-09-22"
---

# Mosaic Case Management and Finance System Service G-Cloud call off

Buyer: LONDON BOROUGH OF MERTON  
Current stage: Award  
OCID: ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520

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## Summary

The London Borough of Merton has completed the procurement process for the "Mosaic Case Management and Finance System Service," which falls under the IT services category. The procurement was conducted through a selective method, utilising a restricted procedure, with the tender period having ended on 23rd July 2021. The contract officially commenced on 20th September 2021 and is set to conclude on 20th September 2023. The successful supplier, Servelec Social Care Limited, was awarded the contract worth GBP 415,770 on 10th September 2021, with the contract period spanning from 12th September 2021 to 12th September 2023. The service is vital for statutory provision in social care for children and families, interfacing with numerous finance systems.

This tender offers significant opportunities for businesses in the IT services sector, particularly those specialising in software development, consulting, and support services for public sector clients. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organisations may find this contract aligns with their capabilities, especially those focusing on social care solutions. The integration needs outlined in the contract also suggest potential avenues for businesses providing innovative software enhancements or upgrades to existing systems.

## Notice

Mosaic is the London Borough of Merton (LBM) Social Care case management and finance system used by Children Schools and Families (CSF) and Community and Housing (C&H) for statutory service provision. The system interfaces with our corporate finance system for payment of services and with CM2000 Finance Manager for commissioned services for a small cohort of our community care service provision, but there is work in progress to expand this cohort once CM2000 Finance Manager has been upgraded. The system also interfaces with Child Protection - Information Sharing (CP-IS) NHS system and integrated Document Storage System.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f055fdd-6f76-4e39-bc47-f6df47bcfc2b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2021 |
| Submission deadline | 23 Jul 2021 |
| Future notice date | Not specified |
| Award date | 9 Sep 2021 |
| Contract period | 11 Sep 2021 - 12 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £415,770 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF MERTON |
| Locality | MORDEN |
| Post town | Sutton |
| Postcode | SM4 5DX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Merton Park |
| Westminster constituency | Wimbledon |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVELEC SOCIAL CARE LIMITED (TRADING AS SERVELEC |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 Sep 2021 at 09:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0f055fdd-6f76-4e39-bc47-f6df47bcfc2b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f055fdd-6f76-4e39-bc47-f6df47bcfc2b
  22nd September 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-32b3797f-0aa4-497f-9a8b-299aefbac520.json.