---
title: "SCFT & ESHT: Provision of Dental Patient Management Software Service"
ocid: "ocds-b5fd17-32d22075-10b1-436f-8bdd-b412c1e58e9e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-32d22075-10b1-436f-8bdd-b412c1e58e9e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-32d22075-10b1-436f-8bdd-b412c1e58e9e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-32d22075-10b1-436f-8bdd-b412c1e58e9e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "SUSSEX COMMUNITY NHS FOUNDATION TRUST"
published: "2023-08-18"
---

# SCFT & ESHT: Provision of Dental Patient Management Software Service

Buyer: SUSSEX COMMUNITY NHS FOUNDATION TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-32d22075-10b1-436f-8bdd-b412c1e58e9e

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## Summary

The Sussex Community NHS Foundation Trust (SCFT) in partnership with East Sussex Healthcare NHS Trust (ESHT) is inviting tenders for the provision of Dental Patient Management Software Service. The tender is for a cloud-based software system that includes features such as electronic patient medical histories, appointment booking portal, and performance reporting. The contract is estimated to be three (3) years with a possible two (2) year extension. The tender, conducted through the ATAMIS e-tendering Portal, has a value ranging from £25,000 to £250,000 for each Trust. The deadline for tender submissions is 18th September 2023.

This tender presents an opportunity for software service providers specialising in dental practice and related services to secure a contract with the SCFT and ESHT. Small and medium-sized enterprises (SMEs) with expertise in cloud-based software solutions and dental management systems are well-suited to compete. Interested businesses should register and apply via the ATAMIS e-sourcing portal to participate in this competitive procurement process. For queries or technical assistance, the Helpdesk can be contacted at 0800 9956035 or support-health@atamis.co.uk.

## Notice

Joint Procurement: Sussex Community NHS Foundation Trust ("SCFT") (the "Authority") in conjunction with East Sussex Healthcare NHS Trust ("ESHT") is issuing this invitation to tender ("ITT") in connection with the competitive procurement of Dental Patient Management Software Service. The current in-situ patient management software is no longer supported by the software supplier/developer and the SCFT/ ESHT Dental Services teams are now looking to appoint a single service provider which includes but are not limited to the following: * Special Care Dental Service which provides support to patients with special needs and those who have difficulty accessing General Dental Services; and * Emergency Dental Service which provides out-of-hours dental care when a patient's clinical condition needs prompt attention. The required software management system must include the following: - Cloud based storage and browser user access point; - Electronic patient medical histories & NHS Patient Record forms; - Dental specific charting and treatment planning features; - Electronic patient portal for appointment booking and communication; - Integrated communication systems (email and SMS); - Integrated wait list management and reporting; - Performance reporting features; and - Dental contract and financial practice management features. The estimated length of the contract is three (3) years with one (1) possible two (2) year extension period. Each Trust will sign a contract separately with the winning bidder. The tender is being run via the ATAMIS e-tendering Portal which can be found at https://health-family.force.com/s/Welcome ("the e-sourcing Portal"). Value of contract for each Trust: PS 25,000 to PS 250,000 for the full contract length Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9329c95d-898c-4287-bab6-dbdbf77058f5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2023 |
| Submission deadline | 18 Sep 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Apr 2024 - 1 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUSSEX COMMUNITY NHS FOUNDATION TRUST |
| Locality | BRIGHTON |
| Post town | Brighton |
| Postcode | BN13 3EP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ27 West Sussex (South West) |
| Local authority | Worthing |
| Electoral ward | Salvington |
| Westminster constituency | Worthing West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85130000 - Dental practice and related services

## Release History

- 18 Aug 2023 at 12:54 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9329c95d-898c-4287-bab6-dbdbf77058f5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9329c95d-898c-4287-bab6-dbdbf77058f5
  18th August 2023 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

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