---
title: "BT208 - Aptem CRM System Renewal"
ocid: "ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WESTMINSTER CITY COUNCIL"
published: "2025-02-20"
---

# BT208 - Aptem CRM System Renewal

Buyer: WESTMINSTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288.json)

## Summary

Westminster City Council has completed a procurement process for the renewal of the Aptem CRM System Licence, specifically for vocational training management, for the 2025/26 period. This selective procurement, valued at £26,000, was carried out through a call-off from a framework agreement. The tender was classified under industry-specific software package (CPV 48100000), with all services to be delivered in London, UK. The procurement process has proceeded from the tender stage, with the contract awarded on 3rd February 2025 and effective from 1st April 2025 to 31st March 2026.

This contract presents a significant opportunity for small and medium enterprises (SMEs) involved in providing software as a service (SaaS) solutions, particularly those specialising in educational and vocational training management systems. Businesses capable of delivering robust CRM systems tailored to the needs of local authorities in managing apprenticeships would be well-suited to compete in similar future tendaries. The successful engagement with Westminster City Council, a prominent public sector buyer, can enhance a company's portfolio and potentially lead to further public sector contracts.

## Notice

Aptem is a vocational training SaaS platform, used as a CRM for management and effective delivery of apprenticeships by the Economy & Skills team at Westminster City Council. The procurement is for a 1 year renewal of the Aptem licence for 2025/26.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0685b0e2-410c-4217-a5a5-4e8ec25d5b00 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Feb 2025 |
| Submission deadline | 6 Jan 2025 |
| Future notice date | Not specified |
| Award date | 3 Feb 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,000 |
| Lots value | Not specified |
| Awards value | £26,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTMINSTER CITY COUNCIL |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1E 6QP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | APTEM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 20 Feb 2025 at 14:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0685b0e2-410c-4217-a5a5-4e8ec25d5b00

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0685b0e2-410c-4217-a5a5-4e8ec25d5b00
  20th February 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.westminster.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-32f53322-7748-4087-9723-0880e130a288.json.