---
title: "DHSC: ARP: ITSM Toolset - Licenses"
ocid: "ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "AMBULANCE RADIO PROGRAMME ON BEHALF OF THE DEPARTMENT OF HEALTH AND SOCIAL CARE"
published: "2025-08-26"
---

# DHSC: ARP: ITSM Toolset - Licenses

Buyer: AMBULANCE RADIO PROGRAMME ON BEHALF OF THE DEPARTMENT OF HEALTH AND SOCIAL CARE  
Current stage: Award  
OCID: ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821

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## Summary

The procurement process for the contract titled "DHSC: ARP: ITSM Toolset - Licenses" has been completed by the Ambulance Radio Programme on behalf of the Department of Health and Social Care. This contract, awarded under a selective procurement method involving a call-off from a framework agreement, relates to license management software packages, specifically ServiceNow licenses. The procurement falls under the services industry category, with locations involving the United Kingdom and various international territories. The award was made on 22nd August 2025, following the tender period which ended on 15th August 2025. The contract is valued at GBP 570,618.27 and spans from 1st September 2025 to 31st August 2028.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) interested in the IT and software services sector. It highlights the potential for business growth through engaging with public sector contracts, particularly those who can offer expertise in license management software. The awarded supplier, Inetum, a recognised SME, exemplifies how businesses of a similar scale can successfully navigate and secure procurement opportunities within this framework. This opportunity encourages businesses capable of providing innovative and efficient software solutions to consider such government contracts for expansion and establishment in the field.

## Notice

ServiceNow Licenses

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5834e4dd-6f70-4818-a856-927855bf42a7 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2025 |
| Submission deadline | 15 Aug 2025 |
| Future notice date | Not specified |
| Award date | 21 Aug 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £570,618 |
| Lots value | Not specified |
| Awards value | £570,618 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | AMBULANCE RADIO PROGRAMME ON BEHALF OF THE DEPARTMENT OF HEALTH AND SOCIAL CARE |
| Locality | WESTMINSTER, LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INETUM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48218000 - License management software package

## Release History

- 26 Aug 2025 at 11:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5834e4dd-6f70-4818-a856-927855bf42a7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5834e4dd-6f70-4818-a856-927855bf42a7
  26th August 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cad90d3f-6b0c-4be9-8bed-e1b35d797adb
  RM1557.14-G-Cloud-14-Lots1-3-Call-Off-Contract-v5.0_20250822_FINAL_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-33019a35-7bf0-44aa-999a-8178f5078821.json.