---
title: "MAINT4511 - RFL - VIEWPOINT SYSTEM SUPPORT"
ocid: "ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UCLPARTNERS PROCUREMENT SERVICES"
published: "2017-07-17"
---

# MAINT4511 - RFL - VIEWPOINT SYSTEM SUPPORT

Buyer: UCLPARTNERS PROCUREMENT SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70

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## Summary

UCLPartners Procurement Services is facilitating the procurement process for the project titled "MAINT4511 - RFL - VIEWPOINT SYSTEM SUPPORT", located in London, UK. This direct award falls under the services category, specifically for the maintenance and repair of information technology equipment. The contract, valued at £61,656 over three years, has a term starting from January 1, 2016, and ending December 31, 2018. The procurement method employed for this contract was a direct award, concluding its tender period on December 20, 2015.

This tender presents significant opportunities for businesses specialising in IT support and system maintenance. Companies with expertise in providing comprehensive technology service agreements and remote support could greatly benefit from engaging in this sector. Firms capable of delivering reliable software updates and training, particularly those promoting a strong client support ethos, would be particularly well-suited to compete for similar contracts in the future.

## Notice

MAINT4511 - RFL - VIEWPOINT SYSTEM SUPPORT - CONTACT KATHERINE BROTHWOOD 0207 7940500 EXT. 33598 KATHERINE.BROTHWOOD@NHS.NET - QUOTE REF / CONTRACT NO. SSQ-20821 - COVER (across all RFL sites) This Service Agreement is to provide remote support from HealthNetConnections Head Office. Service Desk is available from 09:00 - 17:00 Monday to Friday. All support calls logged and tracked on HealthNetConnections CRM system with unique incident number. Product updates released with full release notes. Access to training throughout the year from HealthNetConnections. Engineer call outs if required to be determined by Service Desk. Optional additional amount for out of hours/weekends software updates. This entitles you to a maximum of 2 software updates out of hours or at a weekend at no additional charge. 3 year fixed service contract @PS20,552.29 per annum. This amount to be paid in 3 equal amounts annually in advance of contract renewal. PS20,552.29 to be paid each year on or before 1st January 2016, 2017 and 2018

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e69acfd5-714e-4a63-b28a-eb9d076cd50f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Jul 2017 |
| Submission deadline | 20 Dec 2015 |
| Future notice date | Not specified |
| Award date | 23 Dec 2015 |
| Contract period | 1 Jan 2016 - 31 Dec 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £61,656 |
| Lots value | Not specified |
| Awards value | £61,656 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UCLPARTNERS PROCUREMENT SERVICES |
| Locality | MAGDALA AVENUE |
| Post town | North London |
| Postcode | N19 5NF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Junction |
| Westminster constituency | Islington North |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHNETCONNECTIONS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312600 - Maintenance and repair of information technology equipment

## Release History

- 17 Jul 2017 at 15:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e69acfd5-714e-4a63-b28a-eb9d076cd50f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e69acfd5-714e-4a63-b28a-eb9d076cd50f
  17th July 2017 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.lppsourcing.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3308bf33-7bd5-4d0f-a5af-5f2fa74f6e70.json.