---
title: "DWP Microsoft Apps and Services Support"
ocid: "ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-04-02"
---

# DWP Microsoft Apps and Services Support

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9.json)

## Summary

The Department for Work and Pensions (DWP) has completed a procurement process for the "DWP Microsoft Apps and Services Support" contract in the IT services sector. This selective procurement, conducted through a call-off from a framework agreement, focuses on the development and support of Microsoft-based applications and services. The project is valued at £1.6 million, with a minimum value of £1.2 million, and it spans from 1 April 2025 to 31 March 2028. The main procurement category is services, and the procurement involved the North West region of the United Kingdom, with the primary delivery address in Manchester (postcode M2 3AA). The tender process concluded with the award date on 17 March 2025.

This tender presents significant opportunities for businesses specializing in IT consulting, software development, and support services. The project’s focus on Microsoft applications makes it particularly suitable for firms experienced in managing, developing, and supporting these technologies. Additionally, the DWP has shown a preference for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), encouraging a wide range of businesses to compete. The awarded contract to Charterhouse Voice and Data (t/a Symity) highlights the potential for even large-scale companies to benefit from such government contracts, enabling growth and increased revenue within the sector.

## Notice

Development and Support of Microsoft based Applications and Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/daef6810-4503-4063-8343-fe657dee3761 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2025 |
| Submission deadline | 29 Jan 2025 |
| Future notice date | Not specified |
| Award date | 17 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,600,000 |
| Lots value | Not specified |
| Awards value | £1,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE AND DATA (T/A SYMITY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Apr 2025 at 10:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/daef6810-4503-4063-8343-fe657dee3761

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/daef6810-4503-4063-8343-fe657dee3761
  2nd April 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3314eb80-b4e9-481a-90bc-b41a3e34d1f9.json.