---
title: "Resident Satisfaction Surveys"
ocid: "ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "LONDON BOROUGH OF EALING"
published: "2023-09-05"
---

# Resident Satisfaction Surveys

Buyer: LONDON BOROUGH OF EALING  
Current stage: Planning  
OCID: ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b

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## Summary

The London Borough of Ealing is planning a tender process for a contract titled "Resident Satisfaction Surveys" in the Market and economic research industry category. The budget for the contract period 2023/2024 is £68,575. The procurement stage is currently at the planning stage with a future notice date of 5th March 2025. The contract, with a value of £342,875, will involve surveying social housing residents annually for satisfaction with housing services.

This tender by the London Borough of Ealing presents an opportunity for businesses, particularly those in the polling and statistics sector, to compete for a contract aimed at measuring resident satisfaction. Small and medium-sized enterprises (SMEs) are deemed suitable for this procurement process. The contract period spans from 1st September 2023 to 31st August 2028, offering a long-term opportunity for growth and collaboration with the local authority.

## Notice

Ealing Council is awarding this contract to measure the satisfaction of its social housing residents (tenants and leaseholders) with the council housing services. The supplier is to survey all residents annually on specific "Tenant Satisfaction Measures" and a sample of residents more regularly after service interactions with the Housing Department (following repairs, planned works etc). The contract is for both the annual satisfaction survey and transactional satisfaction surveys.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f4aa8069-61fb-4509-8513-8c971c8355d3 |
| Notice type | Planned Procurement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2023 |
| Submission deadline | Not specified |
| Future notice date | 5 Mar 2025 |
| Award date | Not specified |
| Contract period | 31 Aug 2023 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £342,875 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF EALING |
| Locality | EALING |
| Post town | West London |
| Postcode | W5 2HL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI73 Ealing |
| Local authority | Ealing |
| Electoral ward | Ealing Broadway |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics

## Release History

- 5 Sep 2023 at 12:56 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/f4aa8069-61fb-4509-8513-8c971c8355d3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f4aa8069-61fb-4509-8513-8c971c8355d3
  5th September 2023 - Future opportunity notice on Contracts Finder

## Notice URLs

- http://www.ealing.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-332d2078-ee81-4a2e-8a28-adccc26a276b.json.