---
title: "Project 24081 Service Now Development"
ocid: "ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2022-03-03"
---

# Project 24081 Service Now Development

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775.json)

## Summary

The procurement process titled "Project 24081 Service Now Development", initiated by the Department for Work and Pensions (DWP), focuses on IT services, specifically consulting and software development, located in Manchester, North West England. The tender was awarded on 29th July 2021, following a selective procurement method as a call-off from a framework agreement. The project was valued at £175,760 and has a contract period that commenced on 9th August 2021 and concluded on 8th August 2022. The tender period ended on 15th June 2021.

This contract presents a notable opportunity for businesses in the IT services sector, especially those specialising in software development and consultation. Small and medium-sized enterprises (SMEs) may find this tender particularly accessible, as it is designed to encourage their participation. Companies with capabilities in Service Now platform enhancement and support services would be well-suited to compete for similar contracts in the future, leveraging their expertise to meet government requirements and foster growth.

## Notice

Service Now Development to support ongoing Service Now improvements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d8aeb879-1405-47ab-ba33-0ebbd9e67232 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Mar 2022 |
| Submission deadline | 15 Jun 2021 |
| Future notice date | Not specified |
| Award date | 28 Jul 2021 |
| Contract period | 8 Aug 2021 - 8 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £175,760 |
| Lots value | Not specified |
| Awards value | £175,760 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REDWIND CONSULTANCY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Mar 2022 at 11:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d8aeb879-1405-47ab-ba33-0ebbd9e67232

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d8aeb879-1405-47ab-ba33-0ebbd9e67232
  3rd March 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e61637e0-0fa8-45b5-851b-8a9072febcbd
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-335f851e-bfb8-4770-a1ee-8e68a5706775.json.