---
title: "Developing innovative new Services for the Future Driving Theory Test Service"
ocid: "ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "THE DRIVER AND VEHICLE STANDARDS AGENCY"
published: "2018-01-18"
---

# Developing innovative new Services for the Future Driving Theory Test Service

Buyer: THE DRIVER AND VEHICLE STANDARDS AGENCY  
Current stage: Tender  
OCID: ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e

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## Summary

The Driver and Vehicle Standards Agency (DVSA) has initiated a tender process titled "Developing innovative new Services for the Future Driving Theory Test Service." This procurement, classified under driving-test services, is primarily aimed at enhancing the delivery of the Future Driving Theory Test Service, with the current contract set to expire in 2020. The tender is active and will end on 2nd March 2020. Successful bidders will be required to provide various services, including test venues, online proctoring, and customer contact centre services, with operations expected to span various locations, including the UK and beyond.

This tender presents significant opportunities for businesses, particularly those specialising in technology and logistics related to educational services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the DVSA seeks to engage a range of experienced providers to foster innovation in service delivery. Companies with expertise in test administration, customer support, and online service provision may find this contract especially suitable for growth and development in the public sector.

## Notice

DVSA want to engage a range of providers to think innovatively about, and to shape, the delivery of the Future Driving Theory Test Service. The current contract is due to expire in 2020. In advance of 2020 we want to engage with any experienced provider, at any scale, who can help to shape the delivery of service components of the future Driving Theory Test Service, including the provision of: 1. Fixed estate from which to deliver the theory test (locally, regionally or nationally) 2. Flexible estate from which to deliver the theory test (e.g. from your existing office space or pop-up style locations locally, regionally or nationally) 3. Theory test invigilators to deliver the test (locally, regionally or nationally) 4. Online proctoring/invigilation services 5. Booking and scheduling services 6. Test engine services 7. Content management services 8. Customer contact centre services 9. Data storage and MI reporting services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f569619-5d73-4595-850f-6a3ea4ddc091 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jan 2018 |
| Submission deadline | 2 Mar 2020 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 3 Sep 2020 - 31 Aug 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE DRIVER AND VEHICLE STANDARDS AGENCY |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG1 6LP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Hyson Green & Arboretum |
| Westminster constituency | Nottingham East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80411100 - Driving-test services

## Release History

- 18 Jan 2018 at 15:04 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/0f569619-5d73-4595-850f-6a3ea4ddc091

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0f569619-5d73-4595-850f-6a3ea4ddc091
  18th January 2018 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=297224547
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-33764263-bcec-4862-97e9-1afad619ac0e.json.