---
title: "Provision of SDC CERTIFICATION AUDIT"
ocid: "ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "INTELLECTUAL PROPERTY OFFICE"
published: "2022-05-16"
---

# Provision of SDC CERTIFICATION AUDIT

Buyer: INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac

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## Summary

The procurement process for the "Provision of SDC CERTIFICATION AUDIT" was initiated by the Intellectual Property Office, located at Concept House, Cardiff Road, Newport, NP10 8QQ, United Kingdom. This project falls under the category of software consultancy services and was conducted through a direct procurement method, specifically a single tender action below the threshold, with a contract value of £16,200. The tender period concluded on 1st April 2022, while the contract is set to be active from 7th September 2022 until 30th November 2022.

This tender presents a valuable opportunity for SMEs, particularly those specialising in software consultancy and certification processes, to engage with a government organisation in a critical compliance area. Businesses that can demonstrate expertise in ISO/IEC standards, particularly ISO/IEC 20000, would be well-suited to compete. Such opportunities not only bolster their portfolios but also position them favourably for future contracts within the public sector, potentially leading to sustained business growth.

## Notice

Certification of the IPO service desk to ISO/EC 20,000

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2c8bfead-c212-4ac7-acb4-9df761b85878 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 May 2022 |
| Submission deadline | 1 Apr 2022 |
| Future notice date | Not specified |
| Award date | 25 Apr 2022 |
| Contract period | 6 Sep 2022 - 30 Nov 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £16,200 |
| Lots value | Not specified |
| Awards value | £16,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CUSTOMERS INT LTD T/A SERVICE DESK INSTITUTE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72266000 - Software consultancy services

## Release History

- 16 May 2022 at 12:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2c8bfead-c212-4ac7-acb4-9df761b85878

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2c8bfead-c212-4ac7-acb4-9df761b85878
  16th May 2022 - Awarded contract notice on Contracts Finder
- https://atamis-2198.cloudforce.com/sfc/p/1r000001nvOb/a/8d000000Xyeo/AN5y8WlydM5JQ0IOVjAS8jUglQzw8EzbqrlJVkWArB4
  IPO SDC Certification Agreement_Redacted
- https://atamis-2198.cloudforce.com/sfc/p/1r000001nvOb/a/8d000000Xyej/K3avwtdMvt7b2__0lmHhNKHZhYcwSFV2wJ_B0KcEggU
  PO-3008695 - Service Desk_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-339e096a-2563-4864-8ddf-dba4ef64d3ac.json.