---
title: "Product Support and Maintenance"
ocid: "ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CABINET OFFICE"
published: "2023-06-22"
---

# Product Support and Maintenance

Buyer: CABINET OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2.json)

## Summary

The Cabinet Office has awarded a contract for Product Support and Maintenance services under the Crown Commercial Services G Cloud 13 Framework. The contract has an initial value of £1,200,000.00 for the period from 1st July 2023 to 30th June 2024, with possible extension options. The procurement method used was selective, through a call-off from a framework agreement. The tender period ended on 21st June 2023, and the contract will be effective from 1st July 2023 in the United Kingdom.

This contract award by the Cabinet Office presents opportunities for businesses in the Information Technology services industry, particularly those offering product support and maintenance services. Small and medium enterprises (SMEs) are well-suited to compete for this tender. Businesses interested in providing services to the government in the digital procurement sector should consider engaging with the Cabinet Office for potential future opportunities.

## Notice

This is a Contract Award Notice pursuant to Regulation 112 of the Public Contract Regulations 2015 (as amended), to provide notification of award of a Call-Off Contract under Crown Commercial Services G Cloud 13 Framework, for product support and maintenance services. Contract Value for the Initial Term (1st July 2023 to 30th June 2024) is PS1,200,000.00, and there are up to two (2) further Extension Options, each of up to six (6) months in duration, each with a value of up to PS600,000.00.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/48744d98-d1bc-4b7c-acd9-2d0d4dde789c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2023 |
| Submission deadline | 21 Jun 2023 |
| Future notice date | Not specified |
| Award date | 21 Jun 2023 |
| Contract period | 30 Jun 2023 - 30 Jun 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | Not specified |
| Awards value | £1,200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CABINET OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2AS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AFFINITY DIGITAL (TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 22 Jun 2023 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/48744d98-d1bc-4b7c-acd9-2d0d4dde789c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/48744d98-d1bc-4b7c-acd9-2d0d4dde789c
  22nd June 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7c26c822-53b4-4b07-9fcc-0957ce5bbbf7
  Signed Contract as redacted under the provisions of the Freedom of Information Act 2000

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-33ae425c-58ce-403e-909c-f4f34c6d49c2.json.