---
title: "Support and Continuous improvement for ext digital services II"
ocid: "ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FOOD STANDARDS AGENCY"
published: "2025-04-17"
---

# Support and Continuous improvement for ext digital services II

Buyer: FOOD STANDARDS AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee.json)

## Summary

The Food Standards Agency (FSA) has completed the procurement process for the contract titled "Support and Continuous Improvement for External Digital Services II". The procurement falls under the Information Technology services category and covers multiple regions including British Overseas Territories, Channel Islands, Europe, Isle of Man, the United Kingdom, and the Rest of the World. The procurement method used was selective, specifically a call-off from a framework agreement. The key dates for this procurement process include the tender period ending on 21 December 2024, and the contract period running from 1 April 2025 to 31 October 2025. The award was finalised on 11 April 2025, with a total value of £151,200 awarded to TPXIMPACT LIMITED.

This tender presents a lucrative opportunity for businesses specialising in IT services and support. The contract involves working with the FSA to handle incidents, changes, fixes, and updates for digital services. SMEs are well-suited to compete for such contracts given the focus on support and continuous improvement, and can expect significant business growth by maintaining and upgrading the agency’s digital systems. Additionally, the framework agreement structure provides an efficient route to market, enabling businesses to showcase their ability to deliver timely, high-quality digital solutions.

## Notice

The Supplier will support and work with the Agency and its partners to handle incidents, changes, fixes and updates as needed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/554dfefb-71ee-4c21-9bf6-f81ca7e0701a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Apr 2025 |
| Submission deadline | 21 Dec 2024 |
| Future notice date | Not specified |
| Award date | 10 Apr 2025 |
| Contract period | 31 Mar 2025 - 31 Oct 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,720 |
| Lots value | Not specified |
| Awards value | £151,200 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FOOD STANDARDS AGENCY |
| Locality | YORK |
| Post town | York |
| Postcode | YO1 7PR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE2 North Yorkshire |
| ITL 3 | TLE21 York |
| Local authority | York |
| Electoral ward | Guildhall |
| Westminster constituency | York Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TPXIMPACT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 17 Apr 2025 at 13:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/554dfefb-71ee-4c21-9bf6-f81ca7e0701a
- 11 Apr 2025 at 15:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/eb8d825f-2988-41e7-892c-8777a9c31bef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/554dfefb-71ee-4c21-9bf6-f81ca7e0701a
  17th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/eb8d825f-2988-41e7-892c-8777a9c31bef
  11th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e6285ad1-5e98-4a1a-b486-8a5c0c86377f
  C341360 Support and Continuous Improvement Order Form_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-33bbfd47-3644-409b-a419-5ead16e326ee.json.