---
title: "Health and Disability Employer Journey Discovery"
ocid: "ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2020-11-25"
---

# Health and Disability Employer Journey Discovery

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6.json)

## Summary

The Department for Work and Pensions is seeking to engage businesses for the contract titled "Health and Disability Employer Journey Discovery", which is categorised under information technology services. This procurement, valued at £170,600, falls under a selective procurement method as a call-off from a framework agreement. The tender was active until 16th November 2020, with the contract period running from that date until 18th January 2021. The service addresses the mapping of health and disability journeys to identify efficiencies and enhancements within the current service landscape across the UK and British Overseas Territories.

This tender presents an excellent opportunity for small and medium-sized enterprises (SMEs) that specialise in information technology services, particularly those offering agile solutions and consultancy in health and disability sectors. Companies that can demonstrate capability in mapping and improving service journeys would benefit significantly from competing for this contract, helping to expand their footprint in public sector engagements while contributing to meaningful improvements in service delivery.

## Notice

An agile approach at discovery stage to investigate and map the journey through major health and disability events against the current service landscape to identify efficiencies and improvements

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7039d425-b800-46ca-82a3-191c84c16511 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Nov 2020 |
| Submission deadline | 16 Nov 2020 |
| Future notice date | Not specified |
| Award date | 16 Nov 2020 |
| Contract period | 16 Nov 2020 - 18 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £170,600 |
| Lots value | Not specified |
| Awards value | £170,600 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENCAST SOFTWARE EUROPE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 25 Nov 2020 at 13:17 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7039d425-b800-46ca-82a3-191c84c16511

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7039d425-b800-46ca-82a3-191c84c16511
  25th November 2020 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/349bf8bb-2321-4ec5-9204-29196b138d7e
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-33c04816-edba-4890-98da-5eb014e28fc6.json.