---
title: "CBC-1783-T-TS Community Alarms 2026-28 - Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment - AWARD"
ocid: "ocds-b5fd17-33e85a12-fdcf-4cb9-ba7c-79271850db5a"
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markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-33e85a12-fdcf-4cb9-ba7c-79271850db5a.md"
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source: "Contracts Finder"
current_stage: "Award"
buyer: "CENTRAL BEDFORDSHIRE COUNCIL"
published: "2026-05-20"
---

# CBC-1783-T-TS Community Alarms 2026-28 - Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment - AWARD

Buyer: CENTRAL BEDFORDSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-33e85a12-fdcf-4cb9-ba7c-79271850db5a

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## Summary

Central Bedfordshire Council has completed the procurement process for the "CBC-1783-T-TS Community Alarms 2026-28" contract, encompassing two lots: Monitoring and Response, Call Handling, and Provision of Equipment. Careium UK Limited has been awarded the contract, valued at £500,000. The services pertain to the alarm-monitoring sector, with further classification into monitoring and control services, alarm systems, call centre operations, and safety equipment installation. The contract period is set from 1st March 2026 until 28th February 2030, following an open procurement method. Key delivery locations include the United Kingdom and various international regions. The procurement stage has reached completion as of 2nd February 2026 and was officially published on 27th February 2026.

This contract presents several growth opportunities for businesses specialised in alarm monitoring and installation, call centre services, and the provision of safety equipment. Businesses experienced in open procurement methods, with the capability to deliver services across diverse geographical locations, will find this contract advantageous. While the current award is designated to Careium UK Limited, potential sub-contracting opportunities, particularly for service providers in niche areas of monitoring and equipment provision, could arise, offering expanded avenues for business development in these sectors.

## Notice

Community Alarms 2026-28 Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submission. Word count limits apply, any information going over will not be considered. Respond to ALL questions. Additional documents or information not required will be disregarded. Please note timeline with regards to questions and submission dates. All communication/correspondence and clarifications must be sent via the In-tend portal. Do not contact the Service area for information, please use the correspondence facility Regularly view the 'Clarification' tab for updates or responses to questions received by bidders. Questions asked together with the response, will be made available to all bidders (if not P&C), this to ensure a fair and consistent approach to all. Avoid uploading your return just prior to closing deadline as you may incur IT issues and we will not accept Tender Returns via e-mail. The Council will provide as much support and information as it can to help guide you through the Tender process. If there is anything you are not sure of or need clarification on, please contact the Procurement lead using the correspondence facility within the In-tend electronic tendering system. Opting In To inform us of your decision to participate and to be able to submit a tender you will be required to Opt In. Opting In will confirm to us of your involvement and your intention to submit a tender return. Opting Out Will confirm that you are no longer interested in submitting a tender return. You will be able to provide a reason as to your decision if you wish. This will cease any system-generated communications. You will be able to opt back in at any point. Target contract commencement date 16th February 2025 Contract term 2 Years plus the possibility to extend by 1 Year plus 1 Year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/444b6dc3-5580-4a8e-a801-36557c6711c6 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2026 |
| Submission deadline | 31 Oct 2025 |
| Future notice date | Not specified |
| Award date | 2 Feb 2026 |
| Contract period | 16 Feb 2026 - 15 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CENTRAL BEDFORDSHIRE COUNCIL |
| Locality | SHEFFORD |
| Post town | Stevenage |
| Postcode | SG17 5TQ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH25 Central Bedfordshire |
| Local authority | Central Bedfordshire |
| Electoral ward | Shefford |
| Westminster constituency | Hitchin |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAREIUM |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 45 - Construction work
- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 35121700 - Alarm systems
- 45233292 - Installation of safety equipment
- 71700000 - Monitoring and control services
- 79512000 - Call centre
- 79711000 - Alarm-monitoring services

## Release History

- 20 May 2026 at 10:17 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/444b6dc3-5580-4a8e-a801-36557c6711c6
- 27 Feb 2026 at 07:07 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/444b6dc3-5580-4a8e-a801-36557c6711c6
- 27 Feb 2026 at 06:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/444b6dc3-5580-4a8e-a801-36557c6711c6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/444b6dc3-5580-4a8e-a801-36557c6711c6
  20th May 2026 - Awarded contract notice on Contracts Finder

## Provenance

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