---
title: "AI Powered Chatbot and Student Engagement Platform"
ocid: "ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF PORTSMOUTH"
published: "2025-01-29"
---

# AI Powered Chatbot and Student Engagement Platform

Buyer: UNIVERSITY OF PORTSMOUTH  
Current stage: Award  
OCID: ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764.json)

## Summary

The University of Portsmouth has selected a supplier for its "AI Powered Chatbot and Student Engagement Platform" contract aimed at enhancing personalised support to students and improving their campus experience through data-driven decisions. The procurement falls under the Software package and information systems category and was completed using the Crown Commercial Services G-Cloud 14 Framework Agreement. The awarded contract valued at £118,000, will commence on 3rd February 2025 and run until 2nd February 2029, serving the University’s location in Portsmouth, England. The tender stage has concluded with Cadent Analytics Limited trading as Galvia selected as the supplier, following a selective procurement process.

This award represents a significant opportunity for businesses specializing in AI and software development, particularly those who can offer scalable solutions for educational institutions. SMEs, in particular, may find this sector fruitful given the University’s explicit suitability requirements for small and medium-sized enterprises. The procurement method used, a call-off from a framework agreement, ensures streamlined contracting processes, potentially benefiting companies experienced with public sector frameworks and looking to expand their presence in the higher education market.

## Notice

The requirement is for an AI-powered chatbot and student engagement platform to help the University to provide personalised support to students at scale and make data-driven decisions to enhance their campus experience. The procurement was undertaken using the Crown Commercial Services G-Cloud 14 Framework Agreement, using their staged process.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/67c4c169-4d3d-4405-a212-c722b01597bf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jan 2025 |
| Submission deadline | 9 Jan 2025 |
| Future notice date | Not specified |
| Award date | 10 Jan 2025 |
| Contract period | 3 Feb 2025 - 2 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £118,000 |
| Lots value | Not specified |
| Awards value | £118,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF PORTSMOUTH |
| Locality | PORTSMOUTH |
| Post town | Portsmouth |
| Postcode | PO1 2UP |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | St Thomas |
| Westminster constituency | Portsmouth South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CADENT ANALYTICS LIMITED TRADING AS GALVIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 29 Jan 2025 at 15:11 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/67c4c169-4d3d-4405-a212-c722b01597bf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/67c4c169-4d3d-4405-a212-c722b01597bf
  29th January 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-340cfa98-500f-4845-9ebb-26761af29764.json.