---
title: "Patient Communication & Hybrid Mail Offsite Solution"
ocid: "ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)"
published: "2020-08-22"
---

# Patient Communication & Hybrid Mail Offsite Solution

Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS)  
Current stage: Award  
OCID: ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0.json)

## Summary

The procurement process for the "Patient Communication & Hybrid Mail Offsite Solution" was conducted by NHS Shared Business Services Ltd (NHS SBS). This tender, valued at £1,968,000, falls under the postal and telecommunications services industry, specifically targeting the provision of services for East Lancashire Hospitals NHS Trust. The contract period commenced on 1st December 2019 and extends until 30th November 2023. The open procurement method was utilised, and the tender was awarded on 1st December 2019, with the publication date of the award notice on 22nd August 2020.

This tender presents a valuable opportunity for businesses within the postal services and communication sectors, particularly those specialising in mailing and electronic mail services. Companies that can offer innovative solutions in patient communication and have the capacity to manage large-scale postal operations would be well-suited to engage with similar contracts. Given the support for Small and Medium-sized Enterprises (SMEs), this contract is also a favourable prospect for niche players aiming to expand their footprint in the healthcare sector.

## Notice

Provision of a Patient Communication & Hybrid Mail Offsite Solution at East Lancashire Hospitals NHS Trust.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f7c47e25-e547-4881-a458-8da5a4846ca3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Aug 2020 |
| Submission deadline | 24 Oct 2019 |
| Future notice date | Not specified |
| Award date | 1 Dec 2019 |
| Contract period | 1 Dec 2019 - 30 Nov 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,968,000 |
| Lots value | Not specified |
| Awards value | £1,968,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) |
| Locality | BLACKBURN, LANCASHIRE |
| Post town | Blackburn |
| Postcode | BB2 3HH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD41 Blackburn with Darwen |
| Local authority | Blackburn with Darwen |
| Electoral ward | Blackburn South East |
| Westminster constituency | Blackburn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHCARE COMMUNICATIONS |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 64000000 - Postal and telecommunications services
- 64110000 - Postal services
- 64112000 - Postal services related to letters
- 64216120 - Electronic mail services
- 79571000 - Mailing services

## Release History

- 22 Aug 2020 at 15:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f7c47e25-e547-4881-a458-8da5a4846ca3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f7c47e25-e547-4881-a458-8da5a4846ca3
  22nd August 2020 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30244&B=NHSSBS
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-342a3790-10d3-439a-8a79-304a8cb45ef0.json.