---
title: "Technology Service Desk Tool"
ocid: "ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "OPTIVO"
published: "2018-06-29"
---

# Technology Service Desk Tool

Buyer: OPTIVO  
Current stage: Tender  
OCID: ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14.json)

## Summary

Optivo is seeking bids for a Technology Service Desk Tool as part of an open procurement process. The opportunity is classified under miscellaneous software package and computer systems, with a project value of £100,000 and a minimum value of £75,000. The procurement stage is currently in the tender period, which ends on 24 August 2018. The contract is to be executed in the South East region of the United Kingdom, starting from 1 October 2018 and concluding on 30 September 2023.

This tender presents an excellent opportunity for SMEs specialising in IT services, especially those focused on software development and support services for technology departments. Businesses with expertise in delivering comprehensive service desk solutions would be particularly well-suited to compete, as they can provide the necessary technical support and infrastructure to meet the requirements outlined by Optivo.

## Notice

To provide Optivo with a Service Desk Tool for our technology department

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2435b0d9-9934-4f4c-8542-4fcfa5b8690e |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2018 |
| Submission deadline | 24 Aug 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2018 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OPTIVO |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR0 9XP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | Fairfield |
| Westminster constituency | Croydon West |
| Delivery location | TLJ South East (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 50 - Repair and maintenance services

### Codes

- 48900000 - Miscellaneous software package and computer systems
- 50324000 - Support services of personal computers

## Release History

- 29 Jun 2018 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2435b0d9-9934-4f4c-8542-4fcfa5b8690e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2435b0d9-9934-4f4c-8542-4fcfa5b8690e
  29th June 2018 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUN154823
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.optivo.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3448d43d-70cf-4292-bf6f-7f8f640cdf14.json.