---
title: "Support and Maintenance of BFI's Unified Communications Platform 2021 - AWARD"
ocid: "ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BFI"
published: "2020-12-23"
---

# Support and Maintenance of BFI's Unified Communications Platform 2021 - AWARD

Buyer: BFI  
Current stage: Award  
OCID: ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d.json)

## Summary

The British Film Institute (BFI) is currently involved in a procurement process concerning the support and maintenance of its Unified Communications Platform, specifically utilising Microsoft’s Skype for Business 2015 Server. The tender, titled "Support and Maintenance of BFI's Unified Communications Platform 2021 - AWARD", has reached the award stage as of 11 December 2020, with the contract set to commence on 1 January 2021 and conclude on 31 December 2021. The open procedure will encompass services related to IT software maintenance, and the relevant deadline for the tender period was 28 October 2020. The project's delivery addresses include a postal code of W1T 1LN in London, United Kingdom.

This procurement presents significant opportunities for technology firms, particularly those with expertise in providing support for Skype for Business environments. Businesses specialising in software support services, technical computer support services, as well as small and medium-sized enterprises (SMEs) can benefit greatly from this tender. The successful bidder will need to demonstrate extensive technical capabilities and offer support during the BFI's core business hours, making this an ideal tender for those with a strong background in IT services and customer support.

## Notice

The BFI is tendering for the support and maintenance of its current Unified Communications platform. The technology supporting this platform is Microsoft's Skype for Business 2015 Server. The platform is deployed to provide UC capability throughout the BFI, in areas such as telephony, voicemail, online conferencing, video, IM and collaboration. The successful bidder should have extensive technical expertise in supporting a Skype for Business environment, utilising SIP and Enterprise Voice and, at a minimum, the successful bidder must be able to provide support via email, telephone and remote sessions during our core business hours of 08:00 - 18:00. Further details can be found within the invitation to tender documentation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/901a254a-a939-45ab-9d1d-e608fd7fbefd |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Dec 2020 |
| Submission deadline | 28 Oct 2020 |
| Future notice date | Not specified |
| Award date | 11 Dec 2020 |
| Contract period | 1 Jan 2021 - 31 Dec 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £9,802 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BFI |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1T 1LN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RISUAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services
- 72267100 - Maintenance of information technology software
- 72611000 - Technical computer support services

## Release History

- 23 Dec 2020 at 13:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/901a254a-a939-45ab-9d1d-e608fd7fbefd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/901a254a-a939-45ab-9d1d-e608fd7fbefd
  23rd December 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-345a492f-fe7a-47d0-9c15-1e1ee2bdd28d.json.