---
title: "Corporate Network Breakfix Support Services (Cisco) - con_12881"
ocid: "ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2022-02-24"
---

# Corporate Network Breakfix Support Services (Cisco) - con_12881

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a)  
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## Summary

The Department for Education has awarded a contract for "Corporate Network Breakfix Support Services (Cisco)" valued at £157,720.94 under the category of Data network support services. The contract, which falls under the selective procurement method as a call-off from the Crown Commercial Services Framework (Network Services 2: Lot 2), commenced on 1st February 2022 and is set to conclude on 31st December 2023. The procurement process reached its award stage on 11th January 2022, with the awarded services aimed primarily at supporting the corporate network solution featuring various Cisco hardware across locations, including the British Overseas Territories and the United Kingdom.

This tender represents a significant opportunity for businesses in the IT and telecommunications sector, particularly those that specialise in network support services, infrastructure management, and Cisco systems. Small and medium-sized enterprises (SMEs) may find this contract particularly accessible due to the nature of the provision and support model. The contract encompasses both urgent 24/7 support for primary locations and more standard support for secondary locations, suggesting that firms with the capacity to deliver flexible, round-the-clock services could thrive in this competitive tender environment.

## Notice

Full end-to-end breakfix support services for DfEs corporate network solution which consists of a variety of Cisco hardware. The contract will provide DfE with a two-tier support model against a defined equipment kit list: - For primary locations - onsite 24x7x4 - For secondary locations - onsite 8x7x8 The procurement has been conducted via the 'direct award from the catalogue' buying route under the Crown Commercial Services Framework Network Services 2: Lot 2 (Local connectivity services).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20ec3a12-5793-4e23-a685-b7050f72cc1d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Feb 2022 |
| Submission deadline | 14 Dec 2021 |
| Future notice date | Not specified |
| Award date | 11 Jan 2022 |
| Contract period | 1 Feb 2022 - 31 Dec 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £157,720 |
| Lots value | Not specified |
| Awards value | £157,720 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2FJ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROC TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72315100 - Data network support services

## Release History

- 24 Feb 2022 at 16:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/20ec3a12-5793-4e23-a685-b7050f72cc1d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20ec3a12-5793-4e23-a685-b7050f72cc1d
  24th February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/cc37eb71-5af1-428b-9c76-d1d10a15ba0d
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-347e3660-700b-45cf-a054-4e8573441c1a.json.