--- title: "UHB IT Service Management Solution - Pre-Market Engagement" ocid: "ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e.json" source: "Contracts Finder" current_stage: "Planning" buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST" published: "2024-09-24" --- # UHB IT Service Management Solution - Pre-Market Engagement Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST Current stage: Planning OCID: ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e.json) ## Summary University Hospitals Birmingham NHS Foundation Trust (UHB), one of the largest NHS trusts in the UK, is in the planning stage for procuring a new ITIL-compliant IT Service Management Solution. This procurement, titled "UHB IT Service Management Solution - Pre-Market Engagement," falls under the software package and information systems industry category. Located in Birmingham, West Midlands, this opportunity involves UHB's major sites such as Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital, and Solihull Hospital. Key dates include the engagement end date on 15th October 2024 at 23:59. Potential suppliers are invited to express their interest via the Health Family Single eCommercial System Portal (Atamis) by 13:00 on the same day. This tender offers a significant business growth opportunity, especially for firms specialising in IT service management systems that adhere to ITIL best practices. The contract aims to enhance service delivery and streamline processes, essential for maintaining UHB's commitment to high-standard patient care. Companies with robust, scalable solutions that support large healthcare infrastructures will find this procurement particularly well-suited. It presents a prime chance for IT service management providers to forge a partnership with a leading NHS trust, potentially leading to future collaborations and expansion within the healthcare sector. ## Notice University Hospitals Birmingham (UHB) is one of the largest NHS trusts in the UK, providing acute and specialist services to a population of over 2.2 million people. UHB operates across four main sites: Queen Elizabeth Hospital Birmingham, Heartlands Hospital, Good Hope Hospital, and Solihull Hospital, as well as several remote sites. UHB currently employs over 25,000 members of staff and we are committed to investing in their development and their health and wellbeing. UHB IT Services manage a large infrastructure of computing and networking resources which underpin business critical applications across the hospital sites. University Hospitals Birmingham NHS Foundation Trust (UHB) is seeking a replacement ITIL-compliant ITSM system to enhance service delivery, streamline processes, and improve overall efficiency. UHB requires a robust solution that aligns with industry best practices and supports the Trust's commitment to patient care. Suppliers wishing to participate in this market engagement exercise and express an interest in this requirement should respond to the questionnaire via the online form on the Health Family Single eCommercial System Portal (Atamis) by 13:00 on Tuesday 15th October 2024. https://health-family.force.com/s/Welcome Please search for C308330 To View documents please register interest and then navigate "My Proposals and quotes". ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8be90286-a3e8-4023-be4e-75631061e7de | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Sep 2024 | | Submission deadline | Not specified | | Future notice date | 15 Oct 2024 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B15 1NU | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Edgbaston | | Westminster constituency | Birmingham Edgbaston | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 24 Sep 2024 at 13:45 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/8be90286-a3e8-4023-be4e-75631061e7de ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8be90286-a3e8-4023-be4e-75631061e7de 24th September 2024 - Early engagement notice on Contracts Finder ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-348de3b8-c067-44f4-aef3-566952ec1a9e.json.