---
title: "User requirements to enable passengers of automated passenger services (APS) to perform journey tasks during emergencies."
ocid: "ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DFTC - DEPARTMENT FOR TRANSPORT"
published: "2023-12-15"
---

# User requirements to enable passengers of automated passenger services (APS) to perform journey tasks during emergencies.

Buyer: DFTC - DEPARTMENT FOR TRANSPORT  
Current stage: Award  
OCID: ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808

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## Summary

The Department for Transport has awarded a contract for research services to 7th Sense Research UK Ltd. The contract, titled "User requirements to enable passengers of automated passenger services (APS) to perform journey tasks during emergencies," has a total value of £240,260. The procurement method used was an Open procedure, and the contract period is from December 8, 2023, to December 7, 2024. The tender had a deadline of December 6, 2023, and was awarded on December 8, 2023, aimed at investigating user interactions with APS vehicles and interfaces during emergencies in APS journeys.

This awarded contract presents business opportunities for service providers in the research industry, especially those with expertise in human factors/ergonomics. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organisations (VCSEs) are well-suited to compete for such tenders. The focus on user interactions with vehicles and interfaces during emergencies in APS journeys requires a detailed understanding of human behaviour and ergonomic design principles, making it an ideal project for organisations specialising in research services and user experience design.

## Notice

The Authority requires a human factors/ergonomics approach to investigate user interactions with vehicles and interfaces whilst performing tasks required of them during emergencies in APS journeys. The overall goal of this approach is to identify tasks that may have to be performed by users during emergencies and consider their needs for performing these tasks.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b2572dcb-589b-47f4-ae23-922ce270732e |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Dec 2023 |
| Submission deadline | 6 Dec 2023 |
| Future notice date | Not specified |
| Award date | 8 Dec 2023 |
| Contract period | 8 Dec 2023 - 7 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,260 |
| Lots value | Not specified |
| Awards value | £240,260 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DFTC - DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | 7TH SENSE RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 15 Dec 2023 at 14:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b2572dcb-589b-47f4-ae23-922ce270732e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b2572dcb-589b-47f4-ae23-922ce270732e
  15th December 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/29588798-acc8-4b46-8c6d-84d7274e8122
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-349746cf-5866-4948-b5d7-04176e1e5808.json.