---
title: "IT Service Management Tooling"
ocid: "ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2017-11-24"
---

# IT Service Management Tooling

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0.json)

## Summary

The NHS Business Services Authority has successfully completed the procurement process for an "IT Service Management Tooling" contract, awarded to Comparex UK Ltd, in the software package and information systems industry category. This procurement, conducted under a selective method through a restricted procedure, had a tender period that ended on 4th August 2017, with the contract period starting on 4th December 2017 and running until 31st March 2023. The total value of the contract amounts to £254,858 and it is based in the North East region of England.

This tender provides significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs), to engage in the growing sector of IT service management. Companies that offer software solutions, system integration, and related services would be well-suited to compete in future similar tenders. This is especially pertinent as the ongoing more extensive use of technology in public services reveals a continuous demand for innovative IT solutions and services within the NHS framework.

## Notice

Contract Finder Award Notice for the award of contract reference 17_01_04 ITSM Tooling to Comparex UK Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e24306d2-9288-46b5-b243-9eaf806ff0b7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2017 |
| Submission deadline | 4 Aug 2017 |
| Future notice date | Not specified |
| Award date | 6 Sep 2017 |
| Contract period | 4 Dec 2017 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £254,858 |
| Lots value | Not specified |
| Awards value | £254,858 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPAREX |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Nov 2017 at 15:53 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e24306d2-9288-46b5-b243-9eaf806ff0b7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e24306d2-9288-46b5-b243-9eaf806ff0b7
  24th November 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-34c537fa-1f6c-4da3-9cd9-44918e7f25d0.json.