---
title: "Waltham Forest Resident Insight Survey"
ocid: "ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF WALTHAM FOREST"
published: "2021-09-10"
---

# Waltham Forest Resident Insight Survey

Buyer: LONDON BOROUGH OF WALTHAM FOREST  
Current stage: Award  
OCID: ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d

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## Summary

The London Borough of Waltham Forest is seeking a contractor for the "Waltham Forest Resident Insight Survey" to be conducted over two years, commencing from 6th September 2021 and concluding on 7th September 2023. This initiative falls under the category of research and development services, specifically focusing on market research services. The tender was published on 11th August 2021, with a submission deadline of 1st September 2021. The procurement method employed was an open procedure, fostering transparency and inclusivity in the bidding process.

This procurement process presents significant opportunities for small and medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) to contribute to community insight initiatives. Businesses that specialise in market research, data analysis, and community engagement services would be particularly well-suited to compete for this contract. The Council's emphasis on understanding residents' needs and experiences offers a chance for firms to enhance their portfolio while supporting local governance and improving community relations.

## Notice

We are seeking to commission a contractor to run our Resident Insight Survey (RIS), which will explore and track the views, experiences, and needs of our residents. At a high level, the survey will ascertain the satisfaction of residents with their local area and with the Council; measure important metrics related to our pandemic recovery, measure how well the Council is doing at delivering its priorities and resident delivery areas, establishes the level of recognition of the Council's social marketing campaigns, and measures the metrics for various ad-hoc topics on behalf of the Council. The survey will run twice a year over two years (via two waves). We wish to complement this survey with a minimum of two follow-on focus groups per survey to help us explore some of the themes and topics identified in each of the survey waves.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f4b07ebf-0740-41bd-baad-06699024f952 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2021 |
| Submission deadline | 1 Sep 2021 |
| Future notice date | Not specified |
| Award date | 9 Sep 2021 |
| Contract period | 14 Sep 2021 - 7 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,000 |
| Lots value | Not specified |
| Awards value | £70,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF WALTHAM FOREST |
| Locality | WALTHAMSTOW |
| Post town | East London |
| Postcode | E17 4JF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI53 Redbridge and Waltham Forest |
| Local authority | Waltham Forest |
| Electoral ward | Chapel End |
| Westminster constituency | Walthamstow |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEL RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73000000 - Research and development services and related consultancy services
- 79310000 - Market research services

## Release History

- 10 Sep 2021 at 10:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f4b07ebf-0740-41bd-baad-06699024f952

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f4b07ebf-0740-41bd-baad-06699024f952
  10th September 2021 - Awarded contract notice on Contracts Finder
- https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=807891c1-97fa-eb11-810d-005056b64545&projectStepId=8c7891c1-97fa-eb11-810d-005056b64545
  Link to advert

## Notice URLs

- http://www.walthamforest.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-34cbd441-f8f1-4cdd-8f9c-3e2b0a54a71d.json.