---
title: "Mediation and Dispute Resolution"
ocid: "ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2025-04-02"
---

# Mediation and Dispute Resolution

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705

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## Summary

The London Borough of Sutton is commissioning an independent and impartial mediation and disagreement resolution service related to Education, Health and Care (EHC) Plans for children and young people with special educational needs or disabilities (SEND), aged 0 to 25, and their parents. This procurement falls under the health and social work services industry category and will cover special educational provision and health and social care provision within the borough. Key dates include the tender period ending on January 2, 2025 and the contract period starting on January 29, 2025 and ending on April 30, 2028. The procurement process has reached the award stage on April 2, 2025, with Global Mediation as the awarded supplier.

This tender provides significant opportunities for businesses specialising in mediation and dispute resolution services, especially small and medium-sized enterprises (SMEs) aiming to expand their services in the public sector. Companies experienced in delivering services across SEND, health and social care sectors would find this contract particularly suitable. The open procurement method encourages a competitive process, ensuring businesses of varied scales can participate and leverage growth through public sector engagements.

## Notice

The London Borough of Sutton (the Council) intends to commission an independent and impartial mediation and disagreement resolution service across special educational provision and health and social care provision in relation to Education, Health and Care (EHC) Plans. This service will deliver the Local Authority's statutory duty for children and young people who have special educational needs or disabilities (SEND), aged 0 to 25, and their parents in the borough. Link to Tender on London Tenders Portal (Ref DN750306) https://procontract.due-north.com/Advert?advertId=a97f87d2-57a7-ef11-8132-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cd1aa685-ed14-424f-83ee-084a8a274947 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2025 |
| Submission deadline | 2 Jan 2025 |
| Future notice date | Not specified |
| Award date | 20 Feb 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £175,000 |
| Lots value | Not specified |
| Awards value | £255,045 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLOBAL MEDIATION |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 2 Apr 2025 at 15:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cd1aa685-ed14-424f-83ee-084a8a274947
- 27 Nov 2024 at 15:57 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a29d943f-4c32-47cc-bfbb-63df05b2478c
- 21 Nov 2024 at 17:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/5a34f276-d8f0-4ff8-9f65-5fe3dbaef3b2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cd1aa685-ed14-424f-83ee-084a8a274947
  2nd April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/a29d943f-4c32-47cc-bfbb-63df05b2478c
  27th November 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/5a34f276-d8f0-4ff8-9f65-5fe3dbaef3b2
  21st November 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.sutton.gov.uk/
- https://procontract.due-north.com/Advert?advertId=a97f87d2-57a7-ef11-8132-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-34d0e833-33e2-423b-9cf3-3b43a24b3705.json.