---
title: "TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)"
ocid: "ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "TRANSPORT FOR LONDON"
published: "2017-05-18"
---

# TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)

Buyer: TRANSPORT FOR LONDON  
Current stage: Award  
OCID: ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a

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## Summary

Transport for London, located in London, is conducting a procurement process titled "TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)", classified under advertising and marketing services. The procurement method utilised is a selective procedure, with a contract value of £800,000. The tender period ended on 28 February 2017, and the contract was subsequently awarded on 18 May 2017. The contract commences on 20 March 2017 and extends until 9 March 2021.

This tender presents significant opportunities for businesses in the field of customer research and insight services. Companies specialising in conducting surveys, particularly those that can effectively deliver mystery shopping or customer feedback analysis, would be well-suited to compete. Given the value of the contract and the ongoing nature of the services required, firms with experience in urban transport environments or consumer behaviour studies may find especially favourable conditions for engagement and growth.

## Notice

Call off from TfL 90865 - Customer Research and Insight Lot 2 - Mystery Shopping Surveys (MSS) for Time in Queue Survey

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/027ad3ac-8189-44d1-afc2-cf654cb537bf |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 May 2017 |
| Submission deadline | 28 Feb 2017 |
| Future notice date | Not specified |
| Award date | 28 Feb 2017 |
| Contract period | 20 Mar 2017 - 9 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | £800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0TL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TNS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79340000 - Advertising and marketing services

## Release History

- 18 May 2017 at 10:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/027ad3ac-8189-44d1-afc2-cf654cb537bf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/027ad3ac-8189-44d1-afc2-cf654cb537bf
  18th May 2017 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7ebfe3cf-0e3c-4fd2-b6fb-8f8fbcaf69e7
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/8750942f-7a2e-4c25-9d1e-9b837cccd2ec
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f6e8494b-8bfc-44de-ad56-9d0d19f6b1cf
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/718fc521-4689-4afc-9e5f-ec5af324357a
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/94667990-1446-4c56-a1c4-ebfaa82e8a20
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d80d0d00-d2b8-4960-b065-f47b84899c88
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c4f75ebe-8e5e-4662-b947-a8f7b5121532
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2d7bc067-2a92-4de8-9a0d-1a449ab648bb
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d00c62f0-58c9-4835-a8c6-124c876a4cb2
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/be6577b7-6a2f-46be-bb9d-619b2f561c85
  TfL 90865 - Lot 2 Task M - Time in Queue Survey (TIQS)

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3500153a-fbc9-4596-9f05-f65df621288a.json.