---
title: "Provision of SAP Support Services"
ocid: "ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "WARRINGTON BOROUGH COUNCIL"
published: "2018-11-02"
---

# Provision of SAP Support Services

Buyer: WARRINGTON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9

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## Summary

The Warrington Borough Council has completed a procurement process for "Provision of SAP Support Services" in the IT services industry sector, specifically focusing on consulting and software support. This open tender, which had an end date of 6th August 2018, invited applications for a contract valued at £400,000, with a minimum threshold of £75,000. The contract runs from 1st September 2018 to 30th September 2020, and services are to be delivered in Warrington, located in the North West region of England.

This tender presents a significant opportunity for businesses specialising in IT consultancy and SAP services, especially those that are small to medium enterprises (SMEs). Companies capable of providing support in resolving SAP-related issues, conducting upgrades, and delivering training could thrive in this environment. Participation in such contract opportunities not only enables growth through established contracts but also enhances expertise and market presence in the competitive IT services landscape.

## Notice

A SAP support service that includes (but not limited to): - Providing general SAP consultancy advice and guidance; - Resolving SAP related support calls; - Project related activities, upgrades, enhancements; - Delivering SAP solution workshops or end user training; - Enhancing the Council's SAP system to match the changing needs of the Council; - Acting as a reserve to the Council's in-house team to cover high demand, holidays, sick leave or internal knowledge gaps; - Undertaking changes to system configuration to fit business requirements; - Working with SAP on program code issues.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/943ec7b6-e812-4d8d-b734-7a3773bdb537 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Nov 2018 |
| Submission deadline | 6 Aug 2018 |
| Future notice date | Not specified |
| Award date | 16 Oct 2018 |
| Contract period | 17 Oct 2018 - 31 Oct 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | £400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARRINGTON BOROUGH COUNCIL |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA1 2NH |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Bewsey and Whitecross |
| Westminster constituency | Warrington South |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EDENHOUSE SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Nov 2018 at 09:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/943ec7b6-e812-4d8d-b734-7a3773bdb537

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/943ec7b6-e812-4d8d-b734-7a3773bdb537
  2nd November 2018 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.warrington.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-35116965-d5e6-4600-8a6a-0ae6b33290a9.json.