---
title: "Call Monitoring Service"
ocid: "ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NOTTINGHAMSHIRE COUNTY COUNCIL"
published: "2024-08-06"
---

# Call Monitoring Service

Buyer: NOTTINGHAMSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921.json)

## Summary

The Nottinghamshire County Council has finalised the procurement process for a 24-hour Alarm Call Monitoring Service for Rushcliffe Borough Council. Categorised under administrative healthcare services and call centre functionalities, this direct award contract was awarded to Tunstall Healthcare (UK) Limited. The contract spans from 1st May 2024 to 30th April 2026, located within England, United Kingdom. The procurement process has reached the "Award" stage with the awarded value amounting to £150,000.

This contract offers significant growth opportunities for businesses specialising in healthcare administration and call centre services, particularly those capable of providing round-the-clock monitoring solutions. Small and medium-sized enterprises (SMEs) could find this an apt opportunity given the suitability requirements. The direct procurement method ensures a streamlined award process, providing a swift engagement for businesses equipped with the necessary service capabilities.

## Notice

24 hr Alarm Call Monitoring Service for Rushcliffe Borough Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e656357-29f6-4daa-a66a-93ac3432105d |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2024 |
| Submission deadline | 23 Apr 2024 |
| Future notice date | Not specified |
| Award date | 29 Apr 2024 |
| Contract period | 30 Apr 2024 - 30 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £150,000 |
| Lots value | Not specified |
| Awards value | £150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAMSHIRE COUNTY COUNCIL |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG2 7QP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF16 South Nottinghamshire |
| Local authority | Rushcliffe |
| Electoral ward | Trent Bridge |
| Westminster constituency | Rushcliffe |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TUNSTALL HEALTHCARE (UK |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 75122000 - Administrative healthcare services
- 79512000 - Call centre

## Release History

- 6 Aug 2024 at 14:02 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/1e656357-29f6-4daa-a66a-93ac3432105d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/1e656357-29f6-4daa-a66a-93ac3432105d
  6th August 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.nottinghamshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-353206cc-5167-4e5f-8b87-c01533e53921.json.