---
title: "User Research Participant Recruitment for DWP Digital"
ocid: "ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2026-05-01"
---

# User Research Participant Recruitment for DWP Digital

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b.json)

## Summary

The procurement process involves the Department for Work and Pensions (DWP) seeking third-party support for the recruitment of user research participants for its Digital Channels subcategory. This project is classified under the IT services industry, specifically information technology services, including consulting and software development. The tender process, initiated through a selective procurement method by call-off from a framework agreement, has now reached the award stage. The contract, valued at £1,960,000, commenced on 20th April 2026 and will continue until 19th April 2028. The procurement covered various locations including the United Kingdom, Europe, and other regions. The process was completed with an announcement on 1st May 2026.

This tender offers significant opportunities for businesses specialising in research and IT services, particularly those capable of providing participant recruitment solutions. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) could find this project especially suitable. The selected supplier, People for Research, demonstrates the potential for businesses specialising in fieldwork services to secure contracts within the public sector. By being involved in such projects, businesses can expand their portfolios, gain valuable experience in the public sector, and build long-term relationships with government departments.

## Notice

Third party support to recruit participants for user research across DWPs Digital Channels sub category.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b886911d-56ee-48f4-ad87-162002d4580d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2026 |
| Submission deadline | 28 Nov 2025 |
| Future notice date | Not specified |
| Award date | 16 Apr 2026 |
| Contract period | 19 Apr 2026 - 19 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,960,000 |
| Lots value | Not specified |
| Awards value | £1,960,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PEOPLE FOR RESEARCH |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72222300 - Information technology services

## Release History

- 1 May 2026 at 14:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b886911d-56ee-48f4-ad87-162002d4580d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b886911d-56ee-48f4-ad87-162002d4580d
  1st May 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3543a55c-f92c-43e9-8f5e-a1820622003b.json.