---
title: "Mediation and Dispute Resolution Service"
ocid: "ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2025-04-23"
---

# Mediation and Dispute Resolution Service

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98

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## Summary

The procurement process for the "Mediation and Dispute Resolution Service" was undertaken by Sheffield City Council. This contract, under the industry category of "Health and social work services" (CPV code 85000000), specifically targets social work and education-related services. The services are to be delivered in the Yorkshire and the Humber region of the United Kingdom. The procurement was conducted through an open procedure and has now been completed, with the contract awarded to Collis Mediation Ltd. The award was formalised on the 23rd of April, 2025, following a tender period that concluded on the 3rd of March, 2025. The contract period spans from the 1st of April, 2025, to the 31st of March, 2028, aligning with statutory requirements outlined in relevant legislative frameworks such as the Children and Families Act 2014.

This tender presents substantial opportunities for business growth, especially for organisations specialising in mediation and related services. Although it is not specifically suited for small and medium enterprises (SMEs), organisations engaged in community and voluntary activities could find this contract particularly beneficial, given its VCSE (Voluntary, Community and Social Enterprise) suitability. Businesses with expertise in delivering educational, health, and social care mediation services are well-positioned to benefit from such agreements as they align with statutory obligations to facilitate dispute resolution processes. Such service providers will cater to complex needs within the education, health, and social care sectors, providing substantial potential for expansion and reputation building for the awarded service provider.

## Notice

Sheffield City Council (the Purchaser) seeks to commission an independent, impartial, dynamic Organisation (Service Provider) to deliver their statutory obligation in developing a disagreement resolution and mediation service in line with the requirements of the: * Children and Families Act 2014 * The Special Educational Needs and Disability Regulations 2014 * SEN and Disability Code of Practice 0 to 25 years In line with the Children and Families Act 2014 it is a requirement for parents to consider mediation before they register an appeal with the First-tier Tribunal. Parents are also able to attend mediation regarding the Health and Social Care elements of an Education, Health and Care Plan.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f5379d66-17a2-414a-942a-0c3d80fd396b |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Apr 2025 |
| Submission deadline | 3 Mar 2025 |
| Future notice date | Not specified |
| Award date | 22 Apr 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £345 |
| Lots value | Not specified |
| Awards value | £345 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COLLIS MEDIATION |

## CPV Codes

### Divisions

- 80 - Education and training services
- 85 - Health and social work services

### Codes

- 80100000 - Primary education services
- 80200000 - Secondary education services
- 85000000 - Health and social work services
- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 23 Apr 2025 at 13:44 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f5379d66-17a2-414a-942a-0c3d80fd396b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f5379d66-17a2-414a-942a-0c3d80fd396b
  23rd April 2025 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=90184&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Notice URLs

- http://sheffield.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-35562694-9a2b-4e67-b2e0-69f75bc97a98.json.