---
title: "Provision of Sales Management System to NHS South, Central and West (SCW)"
ocid: "ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2019-07-10"
---

# Provision of Sales Management System to NHS South, Central and West (SCW)

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa.json)

## Summary

The procurement process involves the NHS South, Central and West Commissioning Support Unit (SCW), which is based in Bristol, England. The project, titled "Provision of Sales Management System to NHS South, Central and West (SCW)," is classified under the software package and information systems category (CPV 48000000). The procurement method used is an open procedure, and the tender period ended on 22 January 2019. The contract is effective from 1 March 2019 to 29 February 2020, with a budget amounting to £96,850 that is aimed at improving the sales management capabilities of the agency.

This tender presents significant opportunities for businesses, particularly for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies specialising in software development, sales management systems, and business intelligence services would be especially well-suited to compete. With the ongoing enhancement of health and social care frameworks in the UK, successful bidders could foster long-lasting partnerships with the NHS and potentially expand their service offerings within this critical sector.

## Notice

NHS South Central and West (SCW) is a leading provider of commissioning support services. We collaborate with customers and partners across the health and social care system to manage, analyse, and improve performance and enable our customers to achieve the best possible outcomes for their patients and populations. Our customers include NHS England, clinical commissioning groups, provider trusts, general practices, and numerous social care, community care, and voluntary sector organisations. We provide localised support across the south of England (covering 15,600 square miles and a population of almost 14 million people), as well as running national and regional development programmes. SCW has a combination of skills and expertise which mean that we are very well placed to support health and care organisations and systems to address quality improvement. We provide extensive business intelligence and data management services, and strong experience in financial, activity and performance measurement and analytics. This specification is for a system (referred to as a 'Sales Management System' or SMS) that will enable the efficient recording, tracking, managing and reporting of all new business opportunities for NHS South, Central and West CSU (SCW), from initial identification to point of sale and handover to SCW service delivery teams. The objectives for implementing and using a SMS are: * to improve organisation-wide visibility and control of our sales pipeline and ultimately to support improvements in win-rates and income growth; * to streamline and automate existing (largely manual) opportunity / pipeline / sales management processes and generate efficiency savings; * to enable the sales pipeline to interface effectively with inter-linked systems and processes (i.e. Finance, Business Planning, Resource Management, Contract Management) to improve business efficiency and performance and reduce the need for manual intervention. To support swift implementation and long-term alignment, it is envisaged that this will be a stand-alone system that could integrate with, become part of, or be replaced by an end-to-end business management system in the future. It is therefore important to procure and implement a solution that has strong interface / interoperability options and is cost-effective in the short to medium term (i.e. avoiding substantial capital investment).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44fd6231-98a1-4126-b871-c1bb68b1c3f3 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2019 |
| Submission deadline | 22 Jan 2019 |
| Future notice date | Not specified |
| Award date | 25 Feb 2019 |
| Contract period | 31 Mar 2019 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £96,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 3NX |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 10 Jul 2019 at 14:11 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44fd6231-98a1-4126-b871-c1bb68b1c3f3
- 10 Jul 2019 at 14:01 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44fd6231-98a1-4126-b871-c1bb68b1c3f3
- 15 Apr 2019 at 10:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44fd6231-98a1-4126-b871-c1bb68b1c3f3
- 9 Jan 2019 at 14:31 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/052e949e-43fa-40ce-9d4f-1db4e3e88556

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44fd6231-98a1-4126-b871-c1bb68b1c3f3
  10th July 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/052e949e-43fa-40ce-9d4f-1db4e3e88556
  9th January 2019 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/scwcsu/aspx/ProjectManage/878
  Link to tender document

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-355b7939-a1a3-496c-ba2d-78014402dfaa.json.