--- title: "Independent Advocacy - Triage and NHS complaints" ocid: "ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "CORNWALL COUNCIL" published: "2017-05-10" --- # Independent Advocacy - Triage and NHS complaints Buyer: CORNWALL COUNCIL Current stage: Planning OCID: ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b.json) ## Summary The Cornwall Council is currently in the planning stage for a public procurement contract titled "Independent Advocacy - Triage and NHS complaints," which falls under the Health and Social Work Services category. The process began with an engagement notice published on 10 May 2017, detailing the intention to amend service requirements and clarify aspects of the previous tender. An important milestone is set for the engagement end date on 23 February 2018, with a consultation meeting scheduled on 2 February 2016 at Chacewater Village Hall in Truro, England, where potential service providers are encouraged to attend and confirm their participation. This tender presents significant opportunities for businesses eager to expand their services in the advocacy sector, particularly those with expertise in health and social services. Companies offering advocacy, support services, and consultancy tailored to healthcare complaints would be particularly well-suited to compete. Additionally, firms that can demonstrate innovative funding solutions or new service delivery models may find a competitive edge in this procurement process, fostering growth within the Cornwall area. ## Notice Following the Council's recent tender process (https://www.contractsfinder.service.gov.uk/Notice/5d81ed25-f8d1-4491-8d47-a13691dbaaf0) for Independent Advocacy, the feedback from the supplier market and the limited tender activity for Lot 1 Triage/NHS Complaints, a decision has been taken by the Council not to award Lot 1 only. We would like to discuss with all potential service providers, new and those who may have already shown an interest in independent advocacy; * Amendments to the service requirements, * Clarifications on aspects within Lot 1 which suppliers may have found unclear, * Additional funding options to ensure success of the independent advocacy model. Date : 2 February 2016 Time: 10.00am-12.00 Venue: Chacewater Village Hall, Church Hill, Truro TR4 8PZ Please can you confirm your attendance for the above by no later than Thursday 28 January 2016 to: advocacytender@cornwall.gov.uk We hope to see as many suppliers as possible at this meeting to enable to progress and develop independent advocacy services in Cornwall. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6fc3c289-8b62-4678-8801-d706a0963d9b | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 10 May 2017 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CORNWALL COUNCIL | | Locality | TRURO | | Post town | Truro | | Postcode | TR1 3AY | | Country | England | | ITL 1 | TLK South West (England) | | ITL 2 | TLK3 Cornwall and Isles of Scilly | | ITL 3 | TLK30 Cornwall and Isles of Scilly | | Local authority | Cornwall | | Electoral ward | Truro Boscawen & Redannick | | Westminster constituency | Truro and Falmouth | | Delivery location | TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 10 May 2017 at 06:53 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/6fc3c289-8b62-4678-8801-d706a0963d9b - 18 Nov 2016 at 20:15 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/af832bbf-2938-40df-869a-0823c63ccfbd ## Documents - https://www.contractsfinder.service.gov.uk/Notice/6fc3c289-8b62-4678-8801-d706a0963d9b 10th May 2017 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/af832bbf-2938-40df-869a-0823c63ccfbd 20th January 2016 - Early engagement notice on Contracts Finder ## Notice URLs - http://www.cornwall.gov.uk - https://www.contractsfinder.service.gov.uk/Notice/5d81ed25-f8d1-4491-8d47-a13691dbaaf0 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-3575a761-adc9-11e6-9901-0019b9f3037b.json.