---
title: "Rent Collection Automated Engagement"
ocid: "ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BERNESLAI HOMES LIMITED"
published: "2024-09-16"
---

# Rent Collection Automated Engagement

Buyer: BERNESLAI HOMES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8.json)

## Summary

The procurement process initiated by Berneslai Homes Limited pertains to the provision of a Rent Collection Automated Engagement system, specifically the Voicescape Caseload Manager, Collections, and Feedback. This selective procurement, carried out through a call-off from the G-Cloud 13 framework agreement, focuses on software package and information systems, classified under the CPV code 48000000. The contract has been awarded to Voicescape Limited with a total value of £420,000. The contract will be in effect from 2nd October 2024 to 1st October 2028, addressing the Yorkshire and the Humber region in the United Kingdom. The award notice was published on 16th September 2024, with the tender completion on 13th March 2024.

This contract offers considerable growth opportunities for businesses skilled in software solutions and automated engagement systems. It is particularly suited for small and medium enterprises (SMEs) which can leverage this opportunity to expand their portfolio in the public sector. Companies with expertise in software packages and information systems, especially those that can supply innovative solutions for rent collection and customer feedback systems, would find this tender highly beneficial to compete in and secure long-term business growth.

## Notice

A call -off contract for Voicescape Caseload Manager, Collections and Feedback. Crown Commercial Service G-Cloud 13 350058086890151

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dd476813-6fad-4c2c-a45d-0638caa03eaf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2024 |
| Submission deadline | 13 Mar 2024 |
| Future notice date | Not specified |
| Award date | 13 Mar 2024 |
| Contract period | 1 Oct 2024 - 1 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £420,000 |
| Lots value | Not specified |
| Awards value | £420,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BERNESLAI HOMES LIMITED |
| Locality | BARNSLEY |
| Post town | Sheffield |
| Postcode | S70 2RD |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE33 Barnsley |
| Local authority | Barnsley |
| Electoral ward | Central |
| Westminster constituency | Barnsley North |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 16 Sep 2024 at 08:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dd476813-6fad-4c2c-a45d-0638caa03eaf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dd476813-6fad-4c2c-a45d-0638caa03eaf
  16th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-357df4a2-856b-4193-b259-06ae75494fd8.json.