---
title: "Provision of a UX Lab Upgrade"
ocid: "ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2020-02-11"
---

# Provision of a UX Lab Upgrade

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93.json)

## Summary

The Driver & Vehicle Licensing Agency (DVLA) has completed a tender for the "Provision of a UX Lab Upgrade," classified under IT services, specifically consulting, software development, and support. The contract, worth £81,536.94, was awarded to DMS Custom Install Ltd, with the delivery expected in Wales, United Kingdom. The procurement process was conducted using a selective method, via a call-off from a framework agreement, with the tender period ending on 31 January 2020. The contract duration spans from 6 February 2020 to 5 February 2022.

This tender presents significant growth opportunities for businesses specialised in supplying IT equipment and maintenance services. Small and medium-sized enterprises (SMEs) would particularly benefit, as the procurement criteria indicate a suitability preference for SMEs. Companies with expertise in user experience research labs or related technology solutions should consider engaging in similar tenders to enhance their visibility and pursue further contracts with government agencies.

## Notice

This requirement is for the supply of equipment, support and maintenance for the DVLA UX Lab.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4a8332ba-f866-427f-ada7-d5404adb293e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2020 |
| Submission deadline | 31 Jan 2020 |
| Future notice date | Not specified |
| Award date | 6 Feb 2020 |
| Contract period | 6 Feb 2020 - 5 Feb 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £81,536 |
| Lots value | Not specified |
| Awards value | £81,536 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DMS CUSTOM INSTALL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 11 Feb 2020 at 14:28 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4a8332ba-f866-427f-ada7-d5404adb293e
- 11 Feb 2020 at 14:26 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4a8332ba-f866-427f-ada7-d5404adb293e
- 11 Feb 2020 at 13:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4a8332ba-f866-427f-ada7-d5404adb293e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4a8332ba-f866-427f-ada7-d5404adb293e
  11th February 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-35824fa8-b7a7-48e8-8ca1-e74b3d0f4f93.json.