---
title: "Sage Upgrade Support & Maintenance Contract"
ocid: "ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ROYAL BERKSHIRE FIRE AUTHORITY"
published: "2022-08-11"
---

# Sage Upgrade Support & Maintenance Contract

Buyer: ROYAL BERKSHIRE FIRE AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7.json)

## Summary

The Royal Berkshire Fire Authority has awarded a contract for the provision of Helpdesk and Maintenance Services, titled "Sage Upgrade Support & Maintenance Contract". The contract falls under the industry category of Network operating system software package with a value of £250,000. The procurement method used was an open procedure, with a tender period ending on 19th January 2022. The contract period spans from 1st April 2022 to 31st March 2023. The contracting authority is the Royal Berkshire Fire Authority based in Reading, RG31 7SD, England.

This tender provides an opportunity for businesses specializing in Helpdesk and support services, as well as Software maintenance and repair services, to compete. The buying organisation, Royal Berkshire Fire Authority, seeks suppliers to deliver Helpdesk and Maintenance Services, creating a potential growth avenue for businesses in the software industry. Companies with expertise in providing network operating system software packages can leverage this contract to expand their business and establish partnerships with the Royal Berkshire Fire Authority.

## Notice

Contract awarded only for Provision of Helpdesk and Maintenance Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/475d1f3d-1fae-49bd-8edb-b69364478cb5 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Aug 2022 |
| Submission deadline | 19 Jan 2022 |
| Future notice date | Not specified |
| Award date | 25 May 2022 |
| Contract period | 31 Mar 2022 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | Not specified |
| Awards value | £24,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE AUTHORITY |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DATEL GROUP |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48214000 - Network operating system software package
- 72253000 - Helpdesk and support services
- 72267000 - Software maintenance and repair services

## Release History

- 11 Aug 2022 at 15:06 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/475d1f3d-1fae-49bd-8edb-b69364478cb5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/475d1f3d-1fae-49bd-8edb-b69364478cb5
  11th August 2022 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=41114&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/71935
  User / Company

## Notice URLs

- http://www.rbfrs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-359f16bf-aa57-4e3d-8905-19197f03dae7.json.