---
title: "Lakeside Arts Box Office & CRM System - AWARD"
ocid: "ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE UNIVERSITY OF NOTTINGHAM"
published: "2023-07-21"
---

# Lakeside Arts Box Office & CRM System - AWARD

Buyer: THE UNIVERSITY OF NOTTINGHAM  
Current stage: Award  
OCID: ocds-b5fd17-35be0fbf-0a62-46d0-8c6d-5739aaa756cc

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## Summary

The University of Nottingham has awarded a contract for the provision of a Box Office & CRM System, with Spektrix being the successful supplier. The tender process initiated on 2023-07-21 had a deadline for submissions on 2022-08-31, and the contract period will start on 2023-09-01 and end on 2026-08-31. The procurement method used was an open procedure under the services category. The project is based in Nottingham, East Midlands, United Kingdom.

This procurement opportunity for the Lakeside Arts Box Office & CRM System can benefit businesses offering sales or marketing software, industry-specific software, internet development services, and software packages. Businesses that excel in providing innovative digital solutions and audience engagement tools would be well-suited to compete in this tender. The University of Nottingham is actively seeking partners with robust and flexible solutions for enhancing Lakeside Arts' operations and audience experience through a modern ticketing and customer relationship management system.

## Notice

The University requests tenders from sufficiently experienced and qualified Suppliers to establish a contract agreement for the provision of a Box Office & CRM System. Based at the South Entrance to University Park Campus, Lakeside Arts is the University of Nottingham's arts centre and programme. We enable diverse audiences (staff, student and the wider public) to engage with inspirational creative experiences. We deliver performances, workshops and exhibitions across multiple and differing spaces. These include: seated events in our theatre and recital hall; outdoor events in Highfields Park and University Park; workshops in schools; free but sometimes ticketed exhibitions across multiple galleries, and performances and other events at other venues/locations away from Lakeside. Many events at Lakeside - both in-person and digital (live-streamed) - can be accessed by ticketed admission only. Because of this, a Box Office and CRM system that is flexible, robust, able to sell tickets online and offline, and deliver audience and booking insights is essential to Lakeside successful operation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/698bc2fe-ef83-482e-ab6e-116c069ac443 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2023 |
| Submission deadline | 31 Aug 2022 |
| Future notice date | Not specified |
| Award date | 7 Mar 2023 |
| Contract period | 31 Aug 2023 - 31 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF NOTTINGHAM |
| Locality | NOTTINGHAMSHIRE |
| Post town | Nottingham |
| Postcode | NG7 2RN |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Radford |
| Westminster constituency | Nottingham South |
| Delivery location | TLF East Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPEKTRIX |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 22459000 - Tickets
- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48481000 - Sales or marketing software package
- 72420000 - Internet development services

## Release History

- 21 Jul 2023 at 10:00 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/698bc2fe-ef83-482e-ab6e-116c069ac443
- 21 Jul 2023 at 09:59 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/698bc2fe-ef83-482e-ab6e-116c069ac443
- 7 Mar 2023 at 10:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/698bc2fe-ef83-482e-ab6e-116c069ac443

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/698bc2fe-ef83-482e-ab6e-116c069ac443
  21st July 2023 - Awarded contract notice on Contracts Finder

## Provenance

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