---
title: "Reactive Managed Support"
ocid: "ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON"
published: "2026-05-07"
---

# Reactive Managed Support

Buyer: THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON  
Current stage: Award  
OCID: ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2.json)

## Summary

The procurement process for the "Reactive Managed Support" contract was managed by The Mayor and Commonalty and Citizens of the City of London. This tender, focused on software packages and information systems, falls under the services category. It targets the London region and was conducted using a selective procurement method through a call-off from a framework agreement. The tender stage is complete, with a contract period running from 1st April 2026 to 1st April 2027. The award was made on 1st April 2026, with Phoenix Software Ltd securing the contract valued at £64,500.

This tender presents growth opportunities, especially for large companies proficient in delivering reactive managed services for software and information systems. Although the contract was awarded to Phoenix Software Ltd, such contracts provide openings for businesses looking to demonstrate agility and expertise in IT services within the public sector. Despite the lack of explicit suitability for SMEs or VCSEs, businesses with similar capabilities to Phoenix Software could find similar future opportunities beneficial, especially those with a base or strategic interest in the London area.

## Notice

Reactive Managed Services for COL/COLP

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b306c29f-f759-4356-b03c-5e16582b8a59 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2026 |
| Submission deadline | 23 Mar 2026 |
| Future notice date | Not specified |
| Award date | 31 Mar 2026 |
| Contract period | 31 Mar 2026 - 1 Apr 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £64,500 |
| Lots value | Not specified |
| Awards value | £64,500 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE MAYOR AND COMMONALTY AND CITIZENS OF THE CITY OF LONDON |
| Locality | LONDON (3RD MAR) |
| Post town | Central London |
| Postcode | EC2V 7HH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PHOENIX SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 7 May 2026 at 10:34 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b306c29f-f759-4356-b03c-5e16582b8a59

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b306c29f-f759-4356-b03c-5e16582b8a59
  7th May 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-35e311c0-3dba-40f4-a1c2-0a077640f8b2.json.