---
title: "Customer Engagement & Progression CEP Software"
ocid: "ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHEFFIELD CITY COUNCIL"
published: "2024-04-02"
---

# Customer Engagement & Progression CEP Software

Buyer: SHEFFIELD CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb.json)

## Summary

The Sheffield City Council has awarded a contract for a Customer Engagement & Progression (CEP) Case Management Solution valued at £103,914 to ICONI Software Ltd. The contract, initiated through a direct award procurement method, was awarded on 31st March 2024 and will be effective from 1st April 2024 to 31st March 2025. The procurement is in the goods category and is suitable for SMEs.

This contract opportunity with Sheffield City Council for a software package and information systems creates a potential growth avenue for businesses, especially software development companies like ICONI Software Ltd, in the Yorkshire and the Humber region of the United Kingdom. Businesses interested in government procurement contracts and experienced in providing software solutions to public authorities would be well-suited to compete.

## Notice

Customer Engagement & Progression (CEP) Case Management Solution for Sheffield Council to case manage support programmes. The decision taken to award this contract was made on 22/03/2024. The contract award was made as a Call Off from G-Cloud 13 RM1557.13 using Key Criteria Search which resulted in a single supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0b72b9ae-caeb-48f5-bf7b-759f33de790c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Apr 2024 |
| Submission deadline | 19 Mar 2024 |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | 31 Mar 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £103,914 |
| Lots value | Not specified |
| Awards value | £103,914 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHEFFIELD CITY COUNCIL |
| Locality | SHEFFIELD |
| Post town | Sheffield |
| Postcode | S1 2HH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE32 Sheffield |
| Local authority | Sheffield |
| Electoral ward | City |
| Westminster constituency | Sheffield Central |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ICONI SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Apr 2024 at 13:16 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/0b72b9ae-caeb-48f5-bf7b-759f33de790c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/0b72b9ae-caeb-48f5-bf7b-759f33de790c
  2nd April 2024 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=79586&B=UK
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/104130
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-35e567c1-3915-4b9c-9907-af96671b5abb.json.