---
title: "Crawley Borough Council - Abritas Replacement"
ocid: "ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SHARED PROCUREMENT SERVICE"
published: "2021-01-14"
---

# Crawley Borough Council - Abritas Replacement

Buyer: SHARED PROCUREMENT SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad.json)

## Summary

The Crawley Borough Council has concluded a tender process for the "Abritas Replacement" project, focusing on the implementation of the Abritas Customer Housing Portal along with upgrades, hosting, and support services. This procurement, tagged under software package and information systems, was awarded to Civica UK Limited on 17th December 2020, with a contract value of £113,000. The contract period spans from 1st February 2021 until 31st January 2025. The procurement method utilised was selective, specifically as a call-off from a framework agreement. The delivery address for the services is located in Crawley, England, with the tender process officially concluding on 1st December 2020.

This contract offers significant opportunities for businesses focused on software development and information systems, particularly those with capabilities in customer portal solutions. Small and medium-sized enterprises (SMEs) can be well-suited to compete in such tenders, given their agility and ability to offer tailored solutions. Businesses that can provide robust hosting and support services are likely to find themselves at an advantage in responding to future similar opportunities. Additionally, given the increasing demand for digital solutions in public sector contracts, this is a conducive environment for growth within the industry.

## Notice

Implementation of the Abritas Customer Housing Portal and upgrade, including hosting and support services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e193323a-7973-4ed9-b2bc-7e7621ac5070 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jan 2021 |
| Submission deadline | 1 Dec 2020 |
| Future notice date | Not specified |
| Award date | 17 Dec 2020 |
| Contract period | 1 Feb 2021 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £113,000 |
| Lots value | Not specified |
| Awards value | £113,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SHARED PROCUREMENT SERVICE |
| Locality | CRAWLEY |
| Post town | Redhill |
| Postcode | RH10 1UZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ28 West Sussex (North East) |
| Local authority | Crawley |
| Electoral ward | Three Bridges |
| Westminster constituency | Crawley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Jan 2021 at 09:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e193323a-7973-4ed9-b2bc-7e7621ac5070

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e193323a-7973-4ed9-b2bc-7e7621ac5070
  14th January 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-35f907ac-4fee-4bc8-9eb1-e2ac25c71aad.json.