--- title: "Victim Help Centre" ocid: "ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8.json" source: "Contracts Finder" current_stage: "Tender" buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE" published: "2018-09-13" --- # Victim Help Centre Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE Current stage: Tender OCID: ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8.json) ## Summary The Police and Crime Commissioner for North Wales is seeking tenders for the provision of a Victim Help Centre, with an initial contract period of two years commencing on 1st April 2019, and the possibility of extension for up to three additional years. The tender is classified under the health and social work services sector and specifically targets services related to community health. The deadline for submissions is set for 2pm on 12th October 2018, and the procurement follows an open procedure to encourage a wide array of bidders. This opportunity presents significant potential for businesses involved in call centre operations, social services, and community health services to expand their client base and service offerings. Companies with expertise in providing victim support services or similar health and social services would be particularly well-suited to compete. Engaging in this tender not only allows for contract award but also the chance to establish a longstanding partnership with a key public sector body. ## Notice CONTRACT FOR THE PROVISION OF A VICTIM HELP CENTRE THE CONRACT PERIOD IS FOR AN INITIAL PERIOD OF 2 YEARS COMMENCING ON 1ST APRIL 2019 WITH A POTENTIAL TO EXTEND FOR A FURTHER 3 YEARS IN MULTIPLES NOT EXCEEDING 12 MONTHS. The Police & Crime Commissioner for North Wales currently provide support for victims of crime within a hub called the 'Victim Help Centre' (VHC) located at North Wales Police Divisional Headquarters, St Asaph. The Service is currently provided by an external Supplier, the current contract comes to an end on 31st March 2019 and therefore we are looking to put a new contract in place to commence on 1st April 2019. Any questions should also be raised via the Messaging section of the Tender, please note that no correspondence will be entered into outside of the system. The Closing Date: 2pm on 12th October 2018 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/084c08fe-f3c0-4d10-9a1d-eb364e9bfa13 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Sep 2018 | | Submission deadline | 12 Oct 2018 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2019 - 31 Mar 2021 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE | | Locality | COLWYN BAY, NORTH WALES | | Post town | Llandudno | | Postcode | LL29 8AW | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL3 North Wales | | ITL 3 | TLL33 Conwy and Denbighshire | | Local authority | Conwy | | Electoral ward | Glyn | | Westminster constituency | Clwyd North | | Delivery location | Not specified | ## CPV Codes ### Divisions - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 79512000 - Call centre - 85000000 - Health and social work services - 85320000 - Social services - 85323000 - Community health services - 98000000 - Other community, social and personal services ## Release History - 13 Sep 2018 at 12:30 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/084c08fe-f3c0-4d10-9a1d-eb364e9bfa13 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/084c08fe-f3c0-4d10-9a1d-eb364e9bfa13 13th September 2018 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=25388&B=BLUELIGHT Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183 User / Company ## Notice URLs - http://www.north-wales.police.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-36118b43-2ef6-44c4-ae96-cce00b8522a8.json.