---
title: "DDaT25233 - DESNZ - prj_5391 - Provision of Remote Support Licenses"
ocid: "ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ICS ON BEHALF OF DSIT AND DESNZ"
published: "2025-06-03"
---

# DDaT25233 - DESNZ - prj_5391 - Provision of Remote Support Licenses

Buyer: ICS ON BEHALF OF DSIT AND DESNZ  
Current stage: Award  
OCID: ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8.json)

## Summary

The procurement process conducted by ICS on behalf of the Department for Energy Security & Net Zero (DESNZ) pertains to the provision of Remote Support Licenses. This procurement, classified under the Software package and information systems industry category (CPV code 48000000), reached the award stage. The project, identified as DDaT25233 - DESNZ - prj_5391, entailed a call-off from the G Cloud 14 framework using a selective procurement method. The contract was awarded to Bytes Software Services Limited on 23rd May 2025, with the contract period starting on 1st June 2025 and concluding on 31st May 2026. It covers delivery to multiple locations including the United Kingdom, British Overseas Territories, Channel Islands, and Europe.

This tender presents significant opportunities for businesses specialising in software services, particularly those able to offer robust remote support solutions. Small and medium-sized enterprises were considered suitable for this procurement process, indicating potential for companies within this scale to engage in similar public sector contracts in the future. Given the focus on IT and related services, businesses equipped with competitive offerings in software package and information systems could find lucrative opportunities aligning with government procurement needs and frameworks such as G Cloud.

## Notice

***Please note this is an award notice, not a call for competition*** The Department for Energy Security & Net Zero (DESNZ) had a requirement for the Provision of Remote Support Licenses. This Call Off contract has been sources via a longlist shortlist exercise on the G Cloud 14 framework (RM1557.14)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/73035e7a-9ade-46a0-b92b-a6068f87726c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jun 2025 |
| Submission deadline | 16 May 2025 |
| Future notice date | Not specified |
| Award date | 22 May 2025 |
| Contract period | 31 May 2025 - 31 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £68,672 |
| Lots value | Not specified |
| Awards value | £68,672 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ICS ON BEHALF OF DSIT AND DESNZ |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1FF |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BYTES SOFTWARE SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Jun 2025 at 12:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/73035e7a-9ade-46a0-b92b-a6068f87726c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/73035e7a-9ade-46a0-b92b-a6068f87726c
  3rd June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f7ae4f63-ceea-4030-aee2-1ca4f9f2f0a9
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-36372c2d-fda3-47e4-9ffd-9951297ee7d8.json.