--- title: "Heating Servicing, Repairs & Maintenance" ocid: "ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add.json" source: "Contracts Finder" current_stage: "Award" buyer: "ORWELL HOUSING ASSOCIATION LIMITED" published: "2026-09-16" --- # Heating Servicing, Repairs & Maintenance Buyer: ORWELL HOUSING ASSOCIATION LIMITED Current stage: Award OCID: ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add.json) ## Summary Orwell Housing Association Limited procured heating servicing, repairs and maintenance works for its housing-related requirements. The service covers heating works, including ongoing servicing and repairs, delivered across the East of England. This is a public-sector housing maintenance opportunity rather than a supply of equipment alone, and is categorised as a service. The named buyer is Orwell Housing Association Limited. The requirement was arranged as a call-off under the Eastern Procurement Framework, indicating that delivery is associated with the housing association’s estate and its need for continuing heating maintenance. The procurement was conducted under a framework-based public purchasing route and the resulting service is intended to support the operation and upkeep of heating systems over a multi-year period. The procurement is complete and has been awarded. It used a selective procedure as a call-off from a framework agreement, following a process compliant with the Public Procurement Regulations 2015. The tender submission deadline was 17 July 2026 at 5pm. Orwell Housing Association Limited awarded the contract to Sureserve Compliance Central Limited on 7 August 2026. The awarded value is £5,000,000, within an estimated range of £3,000,000 to £5,000,000. The contract runs from 28 August 2026 to 27 August 2031. The award is active, and the contract covers the full heating servicing, repairs and maintenance requirement rather than separate published lots. The published information identifies the procurement as heating works and services. This award demonstrates sustained demand from Orwell Housing Association Limited for a substantial, multi-year heating maintenance service across the East of England. A credible future competitor would need to deliver planned heating servicing alongside responsive repairs and maintenance, with sufficient operational capacity to support a housing association estate over a long contract term. Experience of managing recurring workloads, coordinating engineers and appointments across multiple properties, maintaining service continuity, and meeting housing-sector performance expectations would be commercially relevant. The existing award went to a large supplier, while the opportunity was assessed as unsuitable for SMEs and voluntary, community or social enterprises, so competitors should be prepared for the scale, resources and organisational capability expected of a major framework call-off. Familiarity with framework procurement and public-sector compliance would also be important. ## Notice Orwell have awarded Sureserve Compliance Central Limited (Reg 03193203) a call-off contract for their Heating Servicing, Repairs & Maintenance Works. The tender notice was conducted through the Eastern Procurement Framework. The tender followed a process compliant with Public Procurement Regulations (PCR) 2015. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5241d776-411e-4fcd-892a-27e0f16413e7 | | Notice type | Award Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Call-off from a framework agreement | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 16 Sep 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 7 Aug 2026 | | Contract period | 28 Aug 2026 - 27 Aug 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £5,000,000 | | Lots value | Not specified | | Awards value | £5,000,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | ORWELL HOUSING ASSOCIATION LIMITED | | Locality | IPSWICH | | Postcode area | Ipswich | | Postcode | IP2 0BE | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH6 Suffolk | | ITL 3 | TLH62 Ipswich | | Local authority | Ipswich | | Electoral ward | Gipping | | Westminster constituency | Ipswich | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | Sureserve Compliance Central Limited | ## CPV Codes ### Divisions - 45 - Construction work ### Codes - 45232141 - Heating works ## Release History - 16 Sep 2026 at 16:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5241d776-411e-4fcd-892a-27e0f16413e7 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/5241d776-411e-4fcd-892a-27e0f16413e7 16th September 2026 - Awarded contract notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-365adbed-94c0-4575-8c50-cf4ac37e3add.json.