---
title: "Lot 3a - PICTS Service Desk and End User Services and Lot 3c - Asset Management and Reporting"
ocid: "ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE"
published: "2021-10-01"
---

# Lot 3a - PICTS Service Desk and End User Services and Lot 3c - Asset Management and Reporting

Buyer: CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE  
Current stage: Award  
OCID: ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd

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## Summary

The procurement process pertains to the CTM Portal for the NDA Shared Services Alliance, which recently completed a tender for two contract lots: Lot 3a - PICTS Service Desk and End User Services, and Lot 3c - Asset Management and Reporting. The procurement falls under the IT services category and was located in Seascale, England. The tender period ended on 1st March 2021, while the awarded contracts commenced on 2nd September 2021 and will last until 2nd September 2024, with the procurement method classified as a mini-competition under the CCS Framework Technology Services 2 RM3804.

This tender presents significant growth opportunities for businesses capable of providing IT consulting, software development, and support services. Companies specialising in service desk operations and asset management—especially those with experience in the nuclear or industrial sectors—will be well-suited to compete for this contract. With a total contract value of £15.7 million shared between two suppliers, there is potential for additional contracts or services to be integrated as the needs of the NDA Shared Services Alliance develop further.

## Notice

Two contract lots for the procurement of: - Lot 1: Service Desk and End User Services - Lot 2: Asset Management and Reporting for the Sellafield Ltd PICTS programme.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5bdf45a0-ebbd-45a5-a02e-aa91eb208f67 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2021 |
| Submission deadline | 1 Mar 2021 |
| Future notice date | Not specified |
| Award date | 1 Sep 2021 |
| Contract period | 1 Sep 2021 - 2 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CTM PORTAL FOR THE NDA SHARED SERVICES ALLIANCE |
| Locality | SEASCALE |
| Post town | Carlisle |
| Postcode | CA20 1PG |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Gosforth |
| Westminster constituency | Whitehaven and Workington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ATOS IT SERVICES; BOXXE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 1 Oct 2021 at 09:30 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5bdf45a0-ebbd-45a5-a02e-aa91eb208f67

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5bdf45a0-ebbd-45a5-a02e-aa91eb208f67
  1st October 2021 - Awarded contract notice on Contracts Finder
- https://sharedsystems.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=13273&B=SELLAFIELD
  Additional data
- https://sharedsystems.eu-supply.com/ctm/Company/CompanyInformation/Index/3510
  User / Company

## Notice URLs

- https://www.gov.uk/government/case-studies/shared-services-alliance-ssa-for-nuclear-decommissioning-estate

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-36603311-72c2-40bc-bc84-59174f7e1fbd.json.