---
title: "Tenant Leaseholder Survey"
ocid: "ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF HACKNEY"
published: "2024-10-28"
---

# Tenant Leaseholder Survey

Buyer: LONDON BOROUGH OF HACKNEY  
Current stage: Award  
OCID: ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b.json)

## Summary

The London Borough of Hackney has completed the procurement process for a contract titled "Tenant Leaseholder Survey" under the CPV classification "Survey services" (CPV ID: 79311000). This procurement was conducted via a restricted procedure and is valued at GBP 159,263.99. The contract was awarded on 23rd July 2024, and will run from 23rd August 2024 to 22nd August 2029. The awarded supplier, Kwest Research Ltd., is tasked with conducting annual satisfaction surveys with tenants and leaseholders regarding Housing Services over a five-year period. The contract's geographic focus is in England, United Kingdom, with key deadlines including the tender period end date on 12th July 2024 and the contract period starting from 20th July 2024.

This tender offers significant opportunities for businesses specialising in survey services, particularly those experienced in customer satisfaction and public housing sectors. Although this specific tender has been awarded, businesses can look for similar upcoming tenders from entities like the London Borough of Hackney to create long-term growth opportunities. Firms that have a proven track record in handling public sector surveys and possess the capability to engage effectively with diverse resident populations will be well-suited to compete in such procurement processes.

## Notice

The awarded supplier will carry out annual satisfaction surveys with leaseholders and tenants about Housing Services, over the next five years (2024 - 2029). The objective of the survey is to find out from residents their views on the services they receive from Housing Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/43f5874b-4c37-45a1-8556-944db2dc6c46 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Oct 2024 |
| Submission deadline | 12 Jul 2024 |
| Future notice date | Not specified |
| Award date | 22 Jul 2024 |
| Contract period | 22 Aug 2024 - 22 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £180,000 |
| Lots value | Not specified |
| Awards value | £159,263 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF HACKNEY |
| Locality | HACKNEY |
| Post town | East London |
| Postcode | E8 1DY |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hackney Central |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KWEST RESEARCH |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 28 Oct 2024 at 16:14 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/43f5874b-4c37-45a1-8556-944db2dc6c46

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/43f5874b-4c37-45a1-8556-944db2dc6c46
  28th October 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.hackney.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-366d096f-fc22-4b5d-b152-99d13d28386b.json.