---
title: "Managed IT Support & Services"
ocid: "ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HEART ACADEMIES TRUST"
published: "2025-11-21"
---

# Managed IT Support & Services

Buyer: HEART ACADEMIES TRUST  
Current stage: Award  
OCID: ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2.json)

## Summary

The procurement process involves a contract titled "Managed IT Support & Services" issued by HEART Academies Trust, located in Bedford, England. This selective procurement method, conducted via a dynamic purchasing system, aims to appoint a Managed Service Provider to deliver IT services across four schools within the Trust. The contract period runs from 1 January 2026 to 31 December 2029, with a potential extension. The procurement stage has reached the award phase, and the contract value is approximately £144,385. Relevant industry categories include Software Package and Information Systems (CPV: 48000000) and IT Services (CPV: 72000000). The procurement specifically targets small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), offering potential opportunities for these businesses within the South East region of the United Kingdom.

This tender presents substantial business growth opportunities for SMEs and VCSEs specialising in IT services. By engaging in this contract, businesses can enhance resilience, innovation, and efficiency in their service delivery to the education sector. As HEART Academies Trust aims to improve educational standards through technology, companies offering tailored IT solutions that support educational environments are well-suited to compete. The focus on creating social impact further aligns with VCSEs' objectives, empowering organisations that are passionate about contributing positively to the community's educational landscape.

## Notice

This Further Competition (FC) is being issued by HEART Academies Trust to procure Managed IT Support & Services for two years plus the option to extend by 2 x 12 months periods via the DPS for the provision of goods and services to drive social impact and improvement. HEART Academies Trust is a non-profit making charitable company based in Bedford. The Trust was established to support local schools build upon existing strengths to improve and maintain high educational standards and encourage continuity of education within the local community. The core aim of Trust is to create a family of academies who are at the heart of their community delivering great education and improving life chances for all; we value the dreams and aspirations of everyone in our community. The Trust consists of 4 schools: Bedford Academy, Shortstown Primary, Shackleton Primary, and Cauldwell Primary. The objective of this Contract is to appoint a Managed Service Provider ("the Supplier") that will operate in partnership with HEART Academies Trust ("the Customer") to provide resilient, value for money ICT services that enhance teaching, learning and safeguarding outcomes across the Trust's schools.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9e236def-9ddc-4802-819f-aa45b1cddf22 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Nov 2025 |
| Submission deadline | 10 Oct 2025 |
| Future notice date | Not specified |
| Award date | 17 Nov 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | £144,385 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEART ACADEMIES TRUST |
| Locality | BEDFORD |
| Post town | Milton Keynes |
| Postcode | MK41 7PZ |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH24 Bedford |
| Local authority | Bedford |
| Electoral ward | De Parys |
| Westminster constituency | Bedford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STONE TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Nov 2025 at 10:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9e236def-9ddc-4802-819f-aa45b1cddf22

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9e236def-9ddc-4802-819f-aa45b1cddf22
  21st November 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-36846d68-1e7b-4309-a9d0-4d9f447f35f2.json.