---
title: "Provision of Planned Maintenance Services including Corrective Maintenance Call-Outs and Software Maintenance Services across the Merseytravel Estate for CCTV"
ocid: "ocds-b5fd17-36a05682-4c00-4274-a7ff-1b6cc4822cb1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-36a05682-4c00-4274-a7ff-1b6cc4822cb1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-36a05682-4c00-4274-a7ff-1b6cc4822cb1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-36a05682-4c00-4274-a7ff-1b6cc4822cb1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MERSEYTRAVEL"
published: "2025-03-05"
---

# Provision of Planned Maintenance Services including Corrective Maintenance Call-Outs and Software Maintenance Services across the Merseytravel Estate for CCTV

Buyer: MERSEYTRAVEL  
Current stage: Award  
OCID: ocds-b5fd17-36a05682-4c00-4274-a7ff-1b6cc4822cb1

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## Summary

Merseytravel has concluded the procurement process for the "Provision of Planned Maintenance Services including Corrective Maintenance Call-Outs and Software Maintenance Services across the Merseytravel Estate for CCTV". This contract falls under the industry category of closed-circuit surveillance systems and software maintenance and repair services. The contract is located in the North West region of the United Kingdom. The procurement stage is at the award phase, with the contract period spanning from 14 February 2025 to 14 February 2027. Key dates include the tender deadline on 20 January 2025 and the contract award date on 31 January 2025. The amount awarded for this contract is £108,775.22 GBP, and it was awarded to Openview Security Solutions Ltd.

This tender presents significant opportunities for businesses specialising in surveillance and software maintenance services to expand their market presence and secure a stable revenue stream over the contract's duration. SMEs are particularly encouraged to engage, given the suitability criteria. Businesses offering comprehensive maintenance services, rapid response to corrective maintenance needs, and robust software support will find this contract especially well-suited to their capabilities. The procurement method indicated as "Other" suggests a non-standard process, providing a unique opportunity for businesses with the relevant expertise to establish or strengthen their relationship with Merseytravel and potentially other public sector clients.

## Notice

Merseytravel are seeking a supplier to provide maintenance and support for CCTV across the Merseytravel estate. As detailed in the tender documents

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d6f28140-9671-4bbc-b410-25c99bd04e95 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Mar 2025 |
| Submission deadline | 20 Jan 2025 |
| Future notice date | Not specified |
| Award date | 31 Jan 2025 |
| Contract period | 15 Feb 2025 - 14 Feb 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £108,775 |
| Lots value | Not specified |
| Awards value | £108,775 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYTRAVEL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 1BP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPENVIEW SECURITY SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32235000 - Closed-circuit surveillance system
- 72267000 - Software maintenance and repair services

## Release History

- 5 Mar 2025 at 15:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d6f28140-9671-4bbc-b410-25c99bd04e95

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d6f28140-9671-4bbc-b410-25c99bd04e95
  5th March 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.merseytravel.gov.uk/

## Provenance

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